Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9518 Someone from WA thinks vodafone is Epic Fail at 31 Dec 2010 11:29:22 AM
It took me five attempts this morning to make a phone call...
9.09am could not connect
9.10am 1 minute prior to drop out
9.12am 2 minutes prior to drop out
9.15am could not connect again....
9.15am finally got my phone call through but cut it short to aviod drop out. I had to go and stand in the middle of the sun in the middle of a park like a statue in order to prevent the phone call from dropping out.
9.09am could not connect
9.10am 1 minute prior to drop out
9.12am 2 minutes prior to drop out
9.15am could not connect again....
9.15am finally got my phone call through but cut it short to aviod drop out. I had to go and stand in the middle of the sun in the middle of a park like a statue in order to prevent the phone call from dropping out.
also my sister and i are doctors, both with vodafail (for now), both have difficulties being contacted while we are on call..