Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9525 Someone from SA thinks vodafone is Massive Fail! at 31 Dec 2010 11:48:29 AM
what a joke
about 3 months into our 2 year contract
cant use the phone half the time and if you can it drops out absolutely useless in a emergency we need a phone that we can use not some worthless paper weight on a contract ! have been with vodafail for 10 years and was more than happy until the last 12 months !! only to be led to believe it our old phones being the problem and talked into getting new ones because there's nothing wrong with vodafone !! yeah right ! still get told the same crap if we ring to sort it out with vodafone ! you are breaking the contract by not supplying a even half arsed excuse for a phone company anymore !! you should let everyone out of there contracts for free !! some people need there phone for more than just talking ! when someone dies because they cant make a call for help because your network has turned to crap what then !!!!!!!!
about 3 months into our 2 year contract
cant use the phone half the time and if you can it drops out absolutely useless in a emergency we need a phone that we can use not some worthless paper weight on a contract ! have been with vodafail for 10 years and was more than happy until the last 12 months !! only to be led to believe it our old phones being the problem and talked into getting new ones because there's nothing wrong with vodafone !! yeah right ! still get told the same crap if we ring to sort it out with vodafone ! you are breaking the contract by not supplying a even half arsed excuse for a phone company anymore !! you should let everyone out of there contracts for free !! some people need there phone for more than just talking ! when someone dies because they cant make a call for help because your network has turned to crap what then !!!!!!!!