Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9532 Someone from NSW thinks vodafone is very at 31 Dec 2010 12:02:30 PM
I Prepaid with three for a few years and now 3 has been taken over by Voda, i've had some severe reception issues, no net or data capabilities and have even had one recharge not go through. Tried talking to call centres and have recieved little or no help. Not happy Vodafone!!!!
31 Dec 2010 12:07:13 PM: and to add some more, dropping out in the middle of sydney harbour!!!! rang help, told them issue and got reply of you are out on the water!!! I tried to explain that 1 km in front of me was double bay less than a km behind me is Kirribilli and the Syd harb bridge is not very far away. Are the call centre staff geographically challenged?
31 Dec 2010 04:39:39 PM: Are you common sense challenged? I live in Brisbane and I don't know what the fuck you are talking about, not everyone lives in your part of the country and knows what you are talking about you clown.