Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9550 Someone from QLD thinks vodafone is at 31 Dec 2010 12:43:23 PM
we never get reception,we have friends try to call and we get text messages from them saying they try calling and we return their calls when we can get reception,,we go over our cap because of all the extra calls we have to make because of the reception trouble..we can never access the internet because there is never any reception,,we are sick and tired of paying for a service we cannot use when we need it and when we want it,,,its not only 1 phone that we have this trouble with .we have 2 phones on the same account,which we are not out of contract until august 2011..we want our contracts cancelled without their stupid fee so we can go to a carrier that actually cares when you call them about a problem..not to mention we called and complained about our service and the next morning we had outgoing calls barred because we were 4 days over due on payment...i have not paid it and i wont until we get the service we deserve!!!!!!