Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9601 Someone from WA thinks vodafone is Totally at 31 Dec 2010 03:27:04 PM
Hi i am from perth w.a. i signed up for he mobile broadband in jan this year the service reception is so poor the signals used to drop frequently. i started to call them in july when i moved to new place the signals problem became wrost.when i called they assured me the problem is going to be solved with in 20 days and they r going to call back.until now i made many calls regarding this problem the time of answering call is 1hour-1:30 hour.this month i got a fine of $45 parking fine, because i am on the phone talking to them.
1.They fail to provide the customer service as well technical service.
2.Providing false information as i got dates noted when i called them they said i called 3-4 times.
plz some one tell me how to sue them, get compenstation
1.They fail to provide the customer service as well technical service.
2.Providing false information as i got dates noted when i called them they said i called 3-4 times.
plz some one tell me how to sue them, get compenstation
31 Dec 2010 08:21:15 PM: How did you get a parking fine because of them? You know you can walk around with your mobile phone right?