26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9610 Someone from QLD thinks vodafone is Very FAIL at 31 Dec 2010 04:02:21 PM
Constant drop outs; no 3G; slow data speeds; total loss of reception; I have to make calls from outside at home as no reception in the house.Been with Vodafone since 1995 and have 3 plans with them. I spent 50 mins on the phone today to MUMBAI and was told for $377 I could get out of my contract! Can you believe that! They want me to pay for my loyalty whilst they FAIL to deliver the service that I pay for! I am LIVID folks. Join the class action and show these crooked B&^%$rds that we want what they promised and FAILED to deliver.