Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9619 Someone from SA thinks vodafone is at 31 Dec 2010 04:37:12 PM
I just purchased a new phone with Vodafone thinking i wouldnt have any problems with service but its just terrible. Today where i live it was 43 degrees and we could not contact someone to fix our air conditionor because my phone kept cutting out. I always have trouble calling people or even txting. My mums also on Vodafone and has had so much trouble not recieving messages when sent, messages not being recieved when sent and i can never ring her because she cant get service. Not happy Vodafone :(
31 Dec 2010 04:58:03 PM: If you call the TIO they will be able to help you cancel your contract with no charges as vodafone are failing to provide a service you are paying for. the TIO will give you a ref number and vodafone will have to resolve the issue within 3 weeks.
6 Jan 2011 03:44:33 PM: Or else?