26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9646 Someone from WA thinks vodafone is no fail - works fine for me at 31 Dec 2010 06:32:45 PM
Well, I switched to Vodafone from Optus at the beginning of December and I have to say it's like Night and Day. Vodafone 3G service is vastly superior to that of Optus. I've been with Optus for years and I experience all the problems people are complaining of on this site, but since changing to Vodafone a month ago - smooth sailing! 3G data works ALL the time EVERYWHERE and is always FAST! With Optus it fell back to 2G half of the time that it actually worked. I no longer get dropped calls and calls get placed first time every time.

Anyway just thought I'd pipe in, there are lots of haters, no one telling stories from the other side.

Don't know what the problem is you're all experiencing but I hope it's resolved soon.
1 Jan 2011 07:30:47 AM: yeah right 'switcher' so its 10,000 to 1 (you)
oh & your vodafone paypacket is not looking like its going to last much longer
1 Jan 2011 01:36:24 PM: PWNED
1 Jan 2011 02:17:24 PM: where's a "like" button like fb?
1 Jan 2011 03:45:37 PM: where's a "like" button like fb?
1 Jan 2011 03:46:19 PM: where's a "like" button like fb?
1 Jan 2011 06:22:18 PM: i also have no problems with vodafone along with many family and friends who have no problems other than one saturday a few weeks ago when their network was down for a few hours... i suspect you lot are just a bunch of whingers who are taking advantage of some bad press vodafone got for a transient problem that is long since fixed. get a life.