26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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97 Someone from WA thinks vodafone is Service only works 50% of time at 17 Dec 2010 01:27:42 PM
Constant drop outs during calls...never able to load web pages on iphone...pathetic coverage. This has been going on for at least 6 months. I contacted the TIO and Vodafone were forced to let me out of my contract. I hope Vodafone loses a huge amount of customers as they continue to suck people onto their network with cheap plans that don't perform how they are meant to. They deserve to be investigated by the ACCC. They obviously don't mind signing on more customers but are reluctant to spend real money on their network. PATHETIC Vodafone...hope you lose a large part of your customer base. You lost me after being with you for many years. I'm now a very happy Optus customer and guess what??!!?? my phone works now!!