Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9718 Someone from ACT thinks vodafone is Very fail at 1 Jan 2011 09:56:00 AM
Having been a customer for 10+ years, I am very disappointed with the reliability of the netowrk. Calling out does not work. This started yesterday where I was able to call one number, but then I am unable to call another. I would not get any tone or indication that the call would not work. Leaving the phone to "calling" all you hear is silence. Come on voda, fix up your network. This is unacceptable.
1 Jan 2011 10:09:22 AM: they r fixing up the network.durrrrr they said they were doing it over the xmas break.idiot
1 Jan 2011 10:12:31 AM: Thet told me 8 months ago they were fixing up the network - crap...
1 Jan 2011 10:42:53 AM: To the person who replied (but his posts have since been moderated out), if you are unable to post without insulting people then please don't bother to post.
5 Jan 2011 08:41:05 PM: it took optus five years!