Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
972 Someone from VIC thinks vodafone is Data Download extreme at 19 Dec 2010 09:20:23 AM
I have recovery agencies trying to get me to pay $900 for a one month bill for data download, which I did not use with my two year contract with V. One month before the end of my contract using a Blackberry I started using an Iphone and was charged exuberant rates because I was not using the same phone I sign up with. Imagine, a mobile data download bill of $900. My cap was $79. How can they do that to their customers? THEY ARE CRAZY, I will hate them for the rest of my life! I also had issues with dropped services, imposed overseas traveling rates and EXTREMELY APPALLING INDIAN CUSTOMER SERVICE who don't understand the aussie language & refer you to long time dead customer service centres in Hobart! Vodafone is a JOKE, they are SELFISH abusers and corporate SHARKS!