Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9755 Someone from NSW thinks vodafone is TERRIBLE at 1 Jan 2011 01:06:58 PM
they want us to keep checking our credit to avoid going over the limit.. yet everytime we call, access the internet or send out an sms to 1512 it says currently unavailable! how are we meant to fix a problem if THEY can't fix their resources??
it's starting to seem like a trick only to charge us more money.
p.s: is the vodafone website 99% of the time down?!
it's starting to seem like a trick only to charge us more money.
p.s: is the vodafone website 99% of the time down?!
- An unexpected error has occurred. Please close your browser and try again later or call 1555 to complete your request." Occasionally i can get through, but the balance often not updated or mislead. Why can they provide a simple feature we can check on mobile for our monthly plan balance. It makes me think they are running a trick business.