26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
9772 Someone from Somewhere else thinks vodafone is looted balance at 1 Jan 2011 01:58:50 PM
1 Jan 2011 02:07:54 PM: Hi Manoj,
It's sad to hear that vodafone is taking advantage of customers all around the world. We have had posts from Ghana as well and it doesn't appear uncommon. Vodafail is not affiliated with Vodafone in any way so we don't have the ability to investigate your situation.

The aim of this website is the make your grievances public in the hope that it will increase the pressure on vodafone to fix these problems. We have a page that documents how to air your complaints with the authorities in Australia (http://vodafail.com/complain.php) but we do not have any information on how to do so in India. We wish you all the best if you create a vodafail site for India and hope that it gets the media coverage it needs.
-vodafail.com team
P.S. we will have to moderate the phone numbers out of your post for privacy reasons.