26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9774 Someone from Somewhere else thinks vodafone is Typical at 1 Jan 2011 02:00:51 PM
Typical Fricken Australians aye.... all you guys ever do is complain, why the &^%$ are you still on their network if you dont like anything that they do.
Year on year bloody people continue to find more an more to complain about get over yourselves and go elsewhere, who bloody wants you as customers!! Go suck on a Koala. IDIOTS!!
1 Jan 2011 02:16:05 PM: Dear Mr Grumbles!! Wow dont you sound like a sour unsatisfied lonley cranky little person....your COMPLAINING about people COMPLAINING hmmmm doesnt make sence to me, maybe your a loaded sad man because the rest of us arnt to happy to part with money for a service we are LOCKED into and not getting, go back to bed and start again, oh and given your racial comments about us Aussies and our Koalas i take it your not an Aussie so mind your business and buzz of out of our country thanks
1 Jan 2011 09:38:45 PM: i agree. im complaining coz im PAYING money every month for a crap service which i cant get out of coz im on contract. u are complaining about us complaining....which is pathetic, why are u even on here if you arent from australia?
4 Jan 2011 06:26:11 PM: Are you a pom? Because you sure sound like one buddy.

Myself and everyone else on here are complaining because we are paying a ridiculous amount of money for a service which just isn't up to scratch. Every time I call I am on hold for lengthy periods and always end up speaking to someone who can't speak English properly. So you know what? Unless you can give me a valid reason why I shouldn't be complaining, you can just shut the fuck up. Oh and also, go suck on a koala is the stupidest insult I've ever heard, how about you go choke on a fat one =)
5 Jan 2011 02:13:11 PM: Oi Pommy!

Name and Address buddy, and perhaps you can feel "our pain". You will defiantly feel some sort of pain hahahaha.

Seriously though don't ever do that again.
4 Feb 2011 12:43:12 PM: Typical fricken Australian business cannot set up a technical system.

Why are there so many problems in Australia with Vodafone and Optus and Telstra, but close to zero on the 2degrees service in New Zealand?

Or what about GroceryWatch - or FuelWatch???

I'd say Telecom NZ have a few problems, but nothing like the shambles at Telstra (network OK, but billing/customer service hideous).

Australians complain because they're being given shit systems that don't work.