Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9792 Someone from SA thinks vodafone is Confidence Trick ? at 1 Jan 2011 03:14:18 PM
Furthermore, when I signed the contract, Vodaphone failed to advise upfront that the indicated off their site usage could be up to 48 hours behind actual usage.
It took a $350+ plus bill and just having my service cut off without ANY warning whatsoever for days before I had to phone India that I discovered the problem. I firmly believe this is a con designed to trap the unwary. Why is this fact not released at the time of purchase and not hidden in small print on Vodaphone's site? How can anyone budget for usage when the statistics are 2 days old ? It is impossible under the terms of use that one can get the 6Gb of data I pain for without over running and incurring extra cost at 10 cents a Mb !
I would NEVER EVER get involved with this company again- In my opinion, they are just confidence tricksters and plain dishonest. Also, it's pointless trying to complain as they are plainly not interested as long as the $$$ keep flowing.
It's time the likes of this mob are removed from the Telco pool in Australia- we deserve better than this con job and the likes of the dodgy directors of the company!
I feel like I have been mugged by this company !
It took a $350+ plus bill and just having my service cut off without ANY warning whatsoever for days before I had to phone India that I discovered the problem. I firmly believe this is a con designed to trap the unwary. Why is this fact not released at the time of purchase and not hidden in small print on Vodaphone's site? How can anyone budget for usage when the statistics are 2 days old ? It is impossible under the terms of use that one can get the 6Gb of data I pain for without over running and incurring extra cost at 10 cents a Mb !
I would NEVER EVER get involved with this company again- In my opinion, they are just confidence tricksters and plain dishonest. Also, it's pointless trying to complain as they are plainly not interested as long as the $$$ keep flowing.
It's time the likes of this mob are removed from the Telco pool in Australia- we deserve better than this con job and the likes of the dodgy directors of the company!
I feel like I have been mugged by this company !
11 Jan 2011 11:29:49 AM: 48 hours is good, its when it takes 4 days which is a load of shit.......