Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9829 Someone from VIC thinks vodafone is Pretty bad at 1 Jan 2011 07:19:14 PM
I have been with vodafone for about 4 months now and have had alot of problems with my mobile broaband. After the first two weeks my USB modem stoped working, turned out to be faulty so they sent me another after a week with the new modem it stoped working again after that i gave up and didnt use my internet for 2 months and started using it at the start of december, well since then i have had nothing but problems with the network, not been able to connect to the network half the time or the signal drops out on me while on the net then not been able to get on for hours. not only that i recieved my bill yesterday not only to find out that they have charged me for the 2 months that i didnt use my internet after i had said to them i hadnt been using it and was going to be sorted out. Don't like calling them after waiting 45 minutes last time i called.
24 of dec 2010 called 6pm AEST and was put on hold for 40 minutes and then put on hold for another further 10 minutes. Now the problem has gotten worse i am able to connect but no internet access, i would also like to join the law suit.