Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9867 Someone from ACT thinks vodafone is Could Be Anybody! at 2 Jan 2011 06:26:27 AM
I CHALLENGE you all to go to your OPTUS store and your Telstra Store and ask them if they can guarantee that they never have network capacity issues or problems with coverage to you.
Of course they may have better or worse resolution processes, but it's really about just being connected and having it work!
I CHALLENGE you all to go to your OPTUS store and your Telstra Store and ask them if they can guarantee that they never have network capacity issues or problems with coverage to you.
Of course they may have better or worse resolution processes, but it's really about just being connected and having it work!
2 Jan 2011 06:35:45 AM: Could be anybody.. it isnt its Vodafone
2 Jan 2011 07:42:19 AM: It may not be well known, but if you live in a rural area and there are no landlines or land line capacity your local number if provided via the Telstra nextg network. Telstra provide a special mobile box for the home which normal phones can be connected to. We have one and never have a probelm with calls going out or in, there is never a failure and the call centre is in Australia. If Telstra can provide this sort of capacity in their mobile system to do this then in theory there is not reason why others can't.
2 Jan 2011 08:22:06 AM: Too complicated, easier to tell sutomers to reinsert sim
2 Jan 2011 10:23:45 AM: So did anyone actually ask anyone from Telstra or Optus?
2 Jan 2011 11:17:05 AM: ask them what?how to take out a sim and put it back in?