Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9869 Someone from ACT thinks vodafone is Move the problem over! at 2 Jan 2011 06:31:42 AM
This is really funny, network capacity issues are a genuine mobile technology based issue!
If too many people go to OPTUS they'll start having the same problems too, waiting around a year for upgrades to their network to be completed to handle all the extra users!
If too many people go to OPTUS they'll start having the same problems too, waiting around a year for upgrades to their network to be completed to handle all the extra users!
2 Jan 2011 06:40:32 AM: Its about planning and infrastructure, they havent planned, dont have the infrastructure probably got rid of the engineers as cost cutting excercise, yet aggressively seek more customers
2 Jan 2011 07:35:43 AM: shouldnt these big companies have some idea of their capacity? Shouldnt they stop taking on new customers once they reach that capacity, and once they upgrade their infrastructure, then take on more customers? Instead they seem to agressively advertise.