Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9879 Someone from QLD thinks vodafone is No Signal Strength at 2 Jan 2011 08:06:52 AM
Sick of no signal and drop outs. Called to discuss an issue with my phone, message saying they would call me back with in 25 mins which they did, and then they put me on hold for more than 45mins and I had to hang up so still waiting to speak to someone, how do you get help from them.
2 Jan 2011 08:46:15 AM: email them... it takes longer, but at least you don't have to talk with 1555.
2 Jan 2011 09:02:11 AM: If you log-on to (if you can!!) TIO you can complain directly to the ombudsman, who file a legal issue, which vodafone CANNOT legally ignore, this is the only way to get guaranteed response. Good Luck.