Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9893 Someone from NSW thinks vodafone is Im missing calls and sms at 2 Jan 2011 09:08:00 AM
I am missing calls all the time, I am over people saying I tried calling you and there was no answer, so I put it to the test I had someone sit next to me dial my number it was saying ringing on their phone it was then put on speaker phone so I can hear it ringing I had my phone in my hand and nothing was happening. what the? I check my call register and nothing it did not come up as a missed call or anything PLEASE EXPLAIN THAT VODAFONE. the same thing happens with sms they can take up to a week before I get them. As a parent with children I need my phone for emergencies as well as being on call for my job. I cant wait till my contract is up only 10mths to go then its bye bye after 12years enough is enough
2 Jan 2011 09:40:03 AM: I share the exact same problems. maybe thats why vodafone never get back to anyone or try to fix a problem, they can just claim' oh we tried calling but you never answered'...