Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9896 Someone from NSW thinks vodafone is business not switched on at 2 Jan 2011 09:14:57 AM
I am puzzled at the number of posters who claim to be in business, consider themselves trapped in their contract with Vodafone, and think they must spend the next whatever number of months losing business.
If they were savvy in business matters they would surely switch to a company that provided proper service and coverage.
True, they will have to make double payments until their Vodafone contract expires. But meanwhile their business picks up, with increased revenue presumably exceeding their payments to Vodafone.
Can somebody explain this non-businesslike attitude? It leave me puzzled.
If they were savvy in business matters they would surely switch to a company that provided proper service and coverage.
True, they will have to make double payments until their Vodafone contract expires. But meanwhile their business picks up, with increased revenue presumably exceeding their payments to Vodafone.
Can somebody explain this non-businesslike attitude? It leave me puzzled.
2 Jan 2011 09:25:46 AM: Yep. I can explain. I'm in exactly that situation, and I would pay double -- my monthly rate with Vodafone is $150. Not willing to pay that for the next 18 months while I'm waiting out my contract. Vodafone is a giant pain in the arse but while dropped calls and lack of signal are frustrating, I'm not sure it's costing me actual $$$ in lost clients.
2 Jan 2011 09:46:52 AM: Actually you most likely have a free way out of your contract. I suggest you contact the TIO (link can be found under the 'how to complain' button at the top of this page), as they have helped sooooooo many people out of their contracts with Vodafone.
2 Jan 2011 09:58:30 AM: people cant afford to pay double contracts you know. im not in business, but there is no way i could afford to keep paying my vodaphone bill plus another one on top of it.
2 Jan 2011 12:12:14 PM: I for one have been 'reassured" more than once that all problems have been resolved and that was by senior management. Where I lost a lot of money was an initiall problem which has been rectified (well sort of) now the latest problems are more of an inconvenience and the issue is paying for unreliable crap infrastructure and why should we pay big penalties to a provider for not putting up with sub standard service?