Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9925 Someone from NSW thinks vodafone is Extreme Fail at 2 Jan 2011 12:12:45 PM
At Hornsby the other day I had full service (alot of good that is) but I could not make a call recieve a call send a text receive a text or use data.
When I would try to make a call it would come up as connection error. This lasted all day. This was not a phone issue as three people I was with had the same issue with vodafone. We all had different types/brands of phone + 1 i-pad all with the same issue.
The next day same issue so I went to Hornsby Vodafone shop and they said they had about a dozen people come in with the same problem.
Other than that constant drop outs not able to get signal back.
And like most people I have lost money out of this.
I am trying to get my contract cancelled but they are trying to avoid doing that even though they are the ones breaching contract, I wonder how understanding they would be if it I was I breaching contract. I have spoken to TIO and they are on it to.
Scott
When I would try to make a call it would come up as connection error. This lasted all day. This was not a phone issue as three people I was with had the same issue with vodafone. We all had different types/brands of phone + 1 i-pad all with the same issue.
The next day same issue so I went to Hornsby Vodafone shop and they said they had about a dozen people come in with the same problem.
Other than that constant drop outs not able to get signal back.
And like most people I have lost money out of this.
I am trying to get my contract cancelled but they are trying to avoid doing that even though they are the ones breaching contract, I wonder how understanding they would be if it I was I breaching contract. I have spoken to TIO and they are on it to.
Scott