Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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993 Someone from WA thinks vodafone is No words can describe at 19 Dec 2010 11:24:53 AM
My mobile does not know what YouTube is, thanks to Vodafone!! My internet allowance is 3 GB per month, which is "massive gig" to most of us. But wait, I am using less than 250 MB out of 3 GB - so poor is Vodafone network, it takes ages to download even the most plain of webpages with just text on them. I tried calling them thrice, but on an average I have waited 45 min, tragedy is I still did not manage to speak to their Customer Center. VODAFONE, PLEASE STOP TAKING NEW CUSTOMERS AND PLEASE DONT COME OUT WITH UNLIMITED OR MASSIVE USAGE PLANS, YOU SIMPLY DONT HAVE THE REQUIRED INFRASTRUCTURE FOR THAT.