Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9938 Someone from NSW thinks vodafone is Making me an angry person at 2 Jan 2011 01:39:48 PM
I have been with vodafone on the same number for 15 years.
High volume business user- Approx $1000 per month- OS calls mostly
They are just a disgrace.
Continual drop outs. OPtus email adresses dont send or receive.
Voicemail recieved sometimes up to 24 hours after message is left
Have been trying to resolve for months.
100's of hours on hold to call centre in INdia.
Have made so many complaints.
Thretened to sue them last week. They told me that they are coonducting a review and if they can not fix problem they will release me from my contract.
This is the next Ansett! This business must go under- It is just not right
High volume business user- Approx $1000 per month- OS calls mostly
They are just a disgrace.
Continual drop outs. OPtus email adresses dont send or receive.
Voicemail recieved sometimes up to 24 hours after message is left
Have been trying to resolve for months.
100's of hours on hold to call centre in INdia.
Have made so many complaints.
Thretened to sue them last week. They told me that they are coonducting a review and if they can not fix problem they will release me from my contract.
This is the next Ansett! This business must go under- It is just not right
2 Jan 2011 01:55:44 PM: I dont think they will go under, especially at the rate they are signing up new customers, besides the less competition, the worse for us consumers. I think they will entangle themselves out of this pickle, just a question of how and when. Staff in store today more open about the issues, and apparently although there are alot of us disgruntled customers, there are even more loyal customers unnaffected or maybe they just dont know any better