26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
9981 Someone from WA thinks vodafone is 0 out of 10 at 2 Jan 2011 04:37:39 PM
My phone has always randomly dropped out and not go txts but until recently I always thought it was the other persons phone. A few weeks ago I was having all sorts of problems, so thought it was my phone. Changed phone same dramas. Connection error, no service, all really good when your trying to talk to clients, organise subbies and do break downs!! This was in WA, now Im on holidays in Sydney and its happening over here. I couldnt even ring 1555 or 121. So I get on a land line to call them. I use the call back feature and am surprised that I got the call back so soon(2 hrs). The guy was friendly enough, but had no idea what he was talking about. Then said he would put me through to technical. The waiting game began. Hung up after 30 min then tired to call back but didnt get the call back option. So back to square one. WHO the fuck in Vodafone and who can help me?? I want out. Im going to a dealer tomorrow to cancel my contract!