26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


Vodafail.com is no longer accepting complaints.
Over the past 6 months traffic to Vodafail has declined significantly. Therefore we have closed off Vodafail to new complaints. We think you will find more joy in posting on any one of these fine product / brand review sites.

You can also post directly on the Vodafone community forums.

Other People's Pain


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4971 Someone from NSW thinks vodafone is EPIC at 27 Dec 2010 07:52:03 PM
call drops. call fails. unresponsive data or incomplete data.

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4970 Someone from NSW thinks vodafone is To the extreme! at 27 Dec 2010 07:52:01 PM
I have been a Vodafail customer for about 8 years now. I never really had any problems until I purchased am iPhone about 12 months ago. I receive text messages up to 2 days late and have had a voicemail arrive 4 days after it was recorded. Don't get me started on data transfer rates. I work in the CBD where there should be decent coverage and struggle to open emails and attachments. I have often set out to change carriers but it is one of those things you never get around to doing. But if it keeps heading this way i am taking my money and loyalty to a carrier that can provider a reliable service.

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4968 Someone from NSW thinks vodafone is Coverage at 27 Dec 2010 07:50:56 PM
NO coverage and out of services %70 of the day.

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4967 Someone from NSW thinks vodafone is Sucks!!! at 27 Dec 2010 07:50:50 PM
27 Dec 2010 08:37:13 PM: the service you get back home in nz is 100 times more efficient, no delayed texting no calls dropping out, over here in australia vodafone is a joke. after being with vodafone in nz you'd think ok, aussie bigger country, better service, how wrong was i. I can't receive mms at all. drives me insane, whoever runs vodafone back home in nz needs to get their butt over here and sort the australians out

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4965 Someone from NSW thinks vodafone is customer service at 27 Dec 2010 07:50:26 PM
I just can't stand LARA. You may as well not ring at all. I talk so clearly and she still cant work out what I am saying. Then I wait ages to get transferred to a real person and it just drops out. Very infuriating. So I go to a vodafone store and they say sorry we dont deal with this we just sell phones!!
27 Dec 2010 08:06:02 PM: Lara is a condescending, patronising piece of spendthift human interface trash! Why can't we talk to an Australian person!!!
27 Dec 2010 08:09:56 PM: Completely agree. I got transfered many times to different departments and was told to call different numbers and still didn't get my problem answered. So I switched.

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4960 Someone from NSW thinks vodafone is txt messages at 27 Dec 2010 07:47:57 PM
I receive txt messages the next day after they have been sent. This is riddiculous.

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4959 Someone from NSW thinks vodafone is for a telco co., it super s---s!! at 27 Dec 2010 07:47:47 PM
Not only do they have the poorest reception, they have the worst customer service! I finished my 2-year contract with them in July of this year and I wanted out - due to the poor reception mind you. It took me 3 months (still had to pay for those months even when I was not using their service anymore) and a min of 30 min (each time I called which was 8 times) waiting on the phone for a rep to answer and be transfered to the 'cancellation' dept. only to find out they were all "busy" and would give me a call back..of course they did not bother to call back...so there! Will not touch Voda again even with a ten foot pole!

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4958 Someone from NSW thinks vodafone is Bad! at 27 Dec 2010 07:47:15 PM
My texts dont get sent to me in time i always receive them an hour later, its sometimes hard to connect when calling someone, when people call me it says i am unavailable ! i understand all phone companies have problems but voafone has just been getting worse it is frustrating..a few weeks ago the area i work in had no vodafone reception and it was like this for a few days! no one could call me or text me and i couldnt call or text anyone until i got out of that particular area !

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4957 Someone from NSW thinks vodafone is Failboat at 27 Dec 2010 07:47:06 PM
Been in nsw for about 2months now. joined vodafone au since new zealands vodafone is very successfull . never experience a communications company so bad with their service. wanted to buy a iphone through the vodafone shop they asked me to ring customer service to get one WTF. Rang customer service takes about 30mins to connect then when it finally connects no reception. Knowing if the phone discconnects you would think they would have to service to ring you back . Lucky im not on a plan.

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4951 Someone from NSW thinks vodafone is PAINFULL at 27 Dec 2010 07:45:50 PM
This is great I have dreamed of this for months
News coverage what could be better
No matter what happens in the future they will always be known as VODAFAIL
I can hear it 10 years down the track "Oh your with VODAFAIL"

Ha Ha Vodafail PR spin that
today in news
The Vodafail cricket team FAILED again
The Vodafail F1 Team FAILED to finish again
and Vodafail FAILED to make a profit again!!!

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4949 Someone from NSW thinks vodafone is Hopeless - they don't want to talk to anyone! at 27 Dec 2010 07:45:10 PM
Bad reception and expect me to wait 40 minutes on phone to talk to them! I believe I have been charged twice and I want it changed but how to get to talk to them!!!!!

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4947 Someone from NSW thinks vodafone is very at 27 Dec 2010 07:44:50 PM
drop outs slow data transfer,no meaningful response from numerous complaints to VF.Dropouts up to 70 minutes one night .just a bad prepaid service ,and last recharge i had 20 units data left and couldnt connect internet till i recharged

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4946 Someone from NSW thinks vodafone is Much Failure at 27 Dec 2010 07:44:35 PM
No Connection What So Ever To The Network, And When It Did, It Was A Poor One At That, Only Had This A Month, Wishing I Didn't Bother At All With It, And Cant Exactly Call Customer Shitty Service Because Nobody Picks Up

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4936 Someone from NSW thinks vodafone is at 27 Dec 2010 07:43:03 PM
2 months after signing up to my new 24 month plan I had to start using my old old nokia (thank god I still had it) and had to buy a pre paid sim card on another network because Vodafone wasn't working. I was so upset that the call centre is now in India because their customer service is shocking and they are unable to relate to the Ausralian consumer. Vodafone to date (for the past 4 months) have not been able to provide me with an answer as to why my phone wont work and I am unable to take it in to get 'repaired' as the Indian operator in India told me I had to take it to a Vodafone store on a week day - yeah thats great considering I work from 10am - 7pm and there is no Vodafone store near me... I asked if Vodafone could organise a curior but I was told that I would be responsibile for the costs of that... not fair! considering I am paying all this money for nothing!!! I am so upset - I have been with Vodafone since 2003 and this is the first time I have had any issues...whats going on?? Should I not pay my next phone bill... I'm still paying the plan even though I cant use my fancy new phone or my sim?

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4935 Someone from NSW thinks vodafone is line dropping & need a few call to get through at 27 Dec 2010 07:43:00 PM
my clients complain i have bad services, not taking their calls, but it's not my problem, it's bloody vodafone creat it for me, I need good carrier, any good one?

thanks

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4934 Someone from NSW thinks vodafone is Massive Fail at 27 Dec 2010 07:42:23 PM
Vodafone are crooks. Even today after all the stories in the internet and on tv news regarding this, their support line staff still tell you that your phone is the problem.

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4932 Someone from NSW thinks vodafone is Vodafone Service is Unbearlable at 27 Dec 2010 07:42:19 PM
I've been complaining about my vodafone service for over 7 months now http://forums.whirlpool.net.au/forum-replies.cfm?t=1446103 << there was even calls before that. Still trying hard to get out of my contract, hopefully this class action goes through and i get my money back!! Fuck you Vodafags!
15 Jan 2011 10:55:26 PM: It seems you haven't been to the TIO.Do that first.

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4927 Someone from NSW thinks vodafone is Epic Fail! at 27 Dec 2010 07:40:32 PM
My phone constantly drops out on the M4, M7, M2, F3 & the Hume, not mention various other locations in the middle of Sydney. I receive voicemail messages (from my customers, usually urgent), up to two days after they left the message. I also have to continually redial my voicemail after trying to use the callback feature. Glad my company has decided to move to Optus in Jan. Cya vodafail!!!!!!!!!!!

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4923 Someone from NSW thinks vodafone is vodafucked at 27 Dec 2010 07:40:03 PM
took 3 years for them to refund an overpaid account (originally $65, which kept reducing by $2 every month even though i was no longer an account holder). if it was the other way around, they would have black-listed my name on the credit register and disconnected my phone (not that it would have made much differene to my service performance)

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4920 Someone from NSW thinks vodafone is Very Bad at 27 Dec 2010 07:39:19 PM
I have 62 staff with Voda mobiles accounts. I will be changing to another carrier in the new year as a result of service levels onver the past 6 months.

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4918 Someone from NSW thinks vodafone is Very at 27 Dec 2010 07:39:02 PM
I had already experienced call drop-outs and no reception where other phone users had four bars strong. The icing on the cake for me was when I was talking on my mobile (in the lower north shore of Sydney) with my brother about his recent suicide attempt. It was a difficult discussion made worse by the fact that the call dropped out FOUR times. Thanks for screwing up the lines of communication Vodafone.

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4917 Someone from NSW thinks vodafone is Uber at 27 Dec 2010 07:38:36 PM
My brother fell very ill over the lead up to christmas day so i had been on the phone to my family constantly for updates on his recovery.. in ponit form below..

1) If had been on my mobile for over 15 minutes- it would drop outs- so i would call somone back and it would just have no dial tone for about 20 seconds before it dials..

2) No reception outside my house!! and its on the main street.. where i had ALWAYS had reception in the past.. where as now.. no a F'n Chance!! I have to walk 100 meters down the road to make a call or even recieve a call or SMS!!

3) While on the phone to vodafone customer service- To just ASK if there was anyway i could improve on this.. even to just get a new phone.. I was put on hold for almost 2 hours before somone picked up and then hung up!

4) To complain about above i was put on hold for 30 mins.. i so hung up and called again and demanded to speak to manage.. was put on hold for a futher 25 mibnutes before i hung up again..

5) Wrote an email (From the voda website) to complain about above i STILL havnt had a reply.. I thought i would try my luck again today over the phone and was AGAIN!! put on hold for a another 20 minutes. .

6) As i have only JUST signed up for a "infinate" Plan.. i cannot get out of it.. i dont see vodafone getting back to me.. so i have no choice but to stay .. I could just not pay my bill.. At least i would get some attention.. But then ill end up with a bad credit default.. no win!!


7) My sms's, PXT's- came 2-3 hours late!! one day i did not recieve TXTS for 2 days!!!!! 2 WHOLE days!!!

I have been with vodafone for 9 years!!! and have never experienced HELL in my life..!! after my contract i am NEVER comming back.. such a F'n disgrace!!


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4915 Someone from NSW thinks vodafone is Super fail at 27 Dec 2010 07:38:23 PM
This website just made my day....If only I had known there were others out there!

As a health professional, I am required to be on call for work regularly and thanks to the appalling service offered by vodafone, I cannot rely on my phone to log that a call was made to my phone in the first place when I'm on call, let alone, allow me to access the voicemails left on my phone within 48 hours of the message being left.

I have used vodafone for several years now, and the service gets worse every year. The sound of that chirpy 'Lara'character vodafone insists on using to lengthen our calls to the service centre, makes my skin crawl!!!

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4912 Someone from NSW thinks vodafone is Vodafailtastic at 27 Dec 2010 07:37:45 PM
I thought Optus sucked hard, but Vodafone truly can suck golfballs from a hose. I signed up in Oct and i have had problems with everything from reception to billing. Customer Service with most Telcos is crap, but vodafone have added extra fibre to their diets....flows real easy. I use my phone for work and it has been frustrating not to have coverage to make calls and lose jobs due to late message arrivals. i guess my VODAFONE communication device makes for a pretty good camera and music player because it sure as hell lacks communication skills! Best see the TIO in regards to dropping Voda contract for something more technologically advanced like two cans and a piece of string....SEE YA VODAFAIL!!!

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4911 Someone from NSW thinks vodafone is don't receive calls at 27 Dec 2010 07:37:25 PM
We were in Rouse Hill (2155) shopping center today (50m from the Vodafone store) and I phoned from my Telstra phone (new number as I can't trust my vodafone number - still paying monthly access though) to my wife on Vodafone and the call kept on going straight to voice mail - the number you have dialed is unavailable. ????

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4908 Someone from NSW thinks vodafone is WORSE THAN FUCKED at 27 Dec 2010 07:37:09 PM
SHIT, SHIT, SHIT, SHIT, SHIT, SHIT, SHIT - YOU AREW FUCKEN SHIIIIIIIT!

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4903 Someone from NSW thinks vodafone is Completely unreliable at 27 Dec 2010 07:35:46 PM
Data speeds are appalling using an iPhone 4. Ive found the speed to be slower than my original iPhone 3G 2 years ago.. In 2008/2009 I would notice data speeds would almost stop at around 10pm each night!
Constant drop outs to the point I am uncontactable for up to an hour until the network decides to connect and withoutas landline or broadband access this is frustrating, especially when I live in the Sydney CBD!

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4900 Someone from NSW thinks vodafone is A FUCKING DISASTER at 27 Dec 2010 07:35:26 PM
I think vodaphone should allow all customers 6-12 months compensation for this shit service. customer service is terrible and the contract I signed didnt state that vodaphone is the shittest network out there and to sign up to be slammed in the ass. VODAPHONE PULL YOUR FINGER OUT, YOU ARE DOGGING ALL OF AUSTRALIA!!!
I am overseas and my phone wont work, wait till I return and I am going to tear up my contract and tell you how USELESS you REALLY ARE!

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4895 Someone from NSW thinks vodafone is trying to get me to pay for a service that doesnt work and was cancelled 2-3 months prior at 27 Dec 2010 07:34:25 PM
Ohhh yes this is a doozy! Although I have experienced drop outs and terrible coverage with my mobile my partner and i stupidly decided to take the risk and sign up with their mobile broadband BIG MISTAKE! We live very close to Sydney's CBD so there is no excuse for this not to work right? WRONG! To make matters worse I spent numerous attempts calling to be left on the phone for 40 - 60 mins before the line dropped out and then got the run around by apparent customer service reps. I finally made a trip into the store only to be told that they couldnt help and had to again speak to someone on the phone for an hour and even had to fax a copy of our contract (which after numerous arguements about making us pay, which of course i wasnt because it wasnt even working!) they finally told me it was all sorted once I posted the contents back (I dont know why I couldnt leave it at the store where I picked it up from???). My next 3 bills STILL arrived with the contract charges on there! what a joke! VODAFONE is a terrible unprofessional company and im so glad to hear that someone is finally doing something about it!

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4879 Someone from NSW thinks vodafone is all ways at 27 Dec 2010 07:31:11 PM
I have been with vodafail for 10+ years like a beaten housewife they told me it would get better with time. It hasn't it has got worse just like a abusive marrage after all the droped calls no service standing at a special corner of the yard and 6 bits a second for high speed broad band i would love to have the chance to bring on a class action.

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4870 Someone from NSW thinks vodafone is Monster fail at 27 Dec 2010 07:28:36 PM
I am with three (3) and ever since they joined with Vodafone, I have been receiving text messages 2 - 3 hours and sometimes days late. My reception is weak, picture messages do not arrive roaming does not exist...unbelievably pathetic. My contract still has 6 months, but I am not coming back for any more of this punishment.

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4861 Someone from NSW thinks vodafone is Absolutely Shocking at 27 Dec 2010 07:26:51 PM
Deparately trying to get out og my contract. Had nearly a year of dropsout, poor reception. So unreliable, I use my landline now, as not sure if phone will work. Thought it was the phone, got it looked at twice - no phone problem. Also have to carry a Telstra Pre-paid phone as well. Talk about a bunch of crooks. Living in Rhodes.

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4858 Someone from NSW thinks vodafone is like a bullet to the head at 27 Dec 2010 07:26:24 PM
in and out of reception data problems to the max voice mail delayed msg call fails al the times drops out people can't get thru

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4854 Someone from NSW thinks vodafone is Vodacricketfail at 27 Dec 2010 07:25:57 PM
Vodafail are responsible for our upcoming ashes defeat. If they had more integrity and respect for their customers then our Aussie cricket team wouldn't be in this bind. Their bad kharma is infectious I tell you. I hope this court case teaches them not to fuck with our great game of cricket. Only time will tell I guess.

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4853 Someone from NSW thinks vodafone is Too big and probably just sitting it out ... at 27 Dec 2010 07:25:37 PM
Every morning and evening I travel through Circular Quay in Sydney. Full reception on iPhone and iPad - but no data flowing through. This has been going on for weeks now. Also, last week before XMAS all of a sudden the same happened in Manly NSW 2095 ... I have a hard time believing it's a software update! Get your capacity planning right ...

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4852 Someone from NSW thinks vodafone is a joke at 27 Dec 2010 07:25:35 PM
I bought a vodafail $2 sim and tried activating it at home (metro sydney) via the handset as I needed to port my other number across and it requires speaking to a customer care officer at the end of the activation.

Would you believe the line cut out during activation. I tried three times and all were unsuccessful, eventually I had to use a landline to call them and continue the process.

Hmmm not happy with vodafail.

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4846 Someone from NSW thinks vodafone is Laughable at 27 Dec 2010 07:24:22 PM
I'm a senior manager from one of Vodafones biggest corporate customers and we can't get reception at our largest manufacturing site in country Vic. It's truly laughable. I tried contacting my PA on her mobile on my way to a function on the 23rd for 25 minutes and couldn't get through. I had to turn around and go home as I had no idea where I was supposed to be and as the sole company representative at a supplier function it made me appear unprofessional. I'm going to pressure our services team to attempt to break our corporate contract with Vodafone as soon as we're back from Christmas leave. The terms of a telecommunications contract are quite straightforward. I'm confident that Vodafone are in violation of that contract.

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4841 Someone from NSW thinks vodafone is Bad business at 27 Dec 2010 07:23:34 PM
I run a mobile gates business.. The bad
reception and dropped calls is costing me
money..will never use Voda again..
27 Dec 2010 07:24:32 PM: get another business, moron

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4839 Someone from NSW thinks vodafone is enter swear word here! at 27 Dec 2010 07:23:22 PM
the reception was horrible everywhere we went. There were numerous amount of business text messages that I did not get or they were hours sometimes days late! In the end both my husband, myself, my mother and my son all swapped companies...

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4838 Someone from NSW thinks vodafone is Terrible at 27 Dec 2010 07:23:18 PM
No reception at home other than two places where I get one bar of reception, visitors on other networks have no reception issues. Calls often take forever to connect or won't connect at all, even if I have good reception. Calls drop out regularly. Voicemails come through days after they've been left on my phone.

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4831 Someone from NSW thinks vodafone is Like a gangrenous limb at 27 Dec 2010 07:22:32 PM
Like everyone else my complaints are the perfunctory, condescending & unhelpful customer service [when you can actually get through to a real human being] & the extremely poor network reception & drops outs in a major population area of Western Sydney. They are clearly not fulfilling their side of the SFOA [Standard Form of Agreement] - i.e the contract. If I had known how bad they are I would never have signed up - be warned all those who are considering them. They are terrible! Even the staff in the retail stores are not very helpful.

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4830 Someone from NSW thinks vodafone is No Reception at 27 Dec 2010 07:22:16 PM
Using Vodafone's network, I am frequently without reception and frequency experience 'drop-outs' in Sydney's CBD (e.g. Martin Place), the inner west (e.g. Balmain, Leichhardt) and in Sydney's south (e.g. Cronulla, Caringbah). I have been paying in excess of $120 a month for a service which fails to meet a consistent level of quality. I have logged complaints but, nothing has improved.

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4829 Someone from NSW thinks vodafone is Pathetic at 27 Dec 2010 07:22:16 PM
I run my own business, have constant drop outs, call failures, text messages that take 3 days to arrive, and voice messages that can take up to 36 hours to come through to my phone. No one at Vodaphone would confirm there was a problem, and even the dealer said that things will get better - over 12 months ago - if anything they got worse and when I was complaining to him about it the call dropped out yet again. I was trying to access the internet last night and it took 8 minutes to download a page, my friend next to me took 18 seconds - he's with Telstra - Goodbye Voda - I'm off to Telstra and taking my friends with me.
27 Dec 2010 07:24:03 PM: I agree, I have problems receiving voicemail messages as well. In the past, it has taken over 36hrs to receive a voicemail message from one of my superiors at work. Needless to say, he was not impressed with me or my story.

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4825 Someone from NSW thinks vodafone is POOR at 27 Dec 2010 07:21:41 PM
My Blackberry sits in SOS 90% of the time in suburbia, where other networks have full coverage. Ive been with vodafone for 6 years, but this past year has been hell! Dropped calls, no reception, missing important client calls, missing important family calls, calls going through to voicemail without the phone ringing. Intermittently dropping calls midway then sitting in SOS until I remove the battery pack. Im absolutely P****d off. Im glad I know now, every vodafone customer is having a hell of a time. Some sort of compensation is required. I will definitely be switching carriers as soon as my contract ends.

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4822 Someone from NSW thinks vodafone is A complete failure at 27 Dec 2010 07:21:02 PM
The waiting time takes forever, and being stuck to a contract for a poor service is just not funny.

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4821 Someone from NSW thinks vodafone is Major Fail! at 27 Dec 2010 07:21:02 PM
Todd- Central Caost-I have a Vodafone A/C that I got for my wife (mother inlaw & Bro In Law also with VF and have same issues), I only get her about a third of the time, no reception all too often and calls often drop out anyhow when I do get her! can't win...was previously with 3, reception has definitiely got worse over recent months, and 3 continue to charge me (twice now have had to waste time on phone chasing refunds) even though I am no longer a customer of their- affilliate companies- equally as bad!

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4802 Someone from NSW thinks vodafone is Dead man walking at 27 Dec 2010 07:18:01 PM
Ha Ha Vodafone
You blamed everything including the phone, the SIM, the fact that I didn't stand on 1 leg and hop the right way when making calls
You blamed me and made out I was a liar and an idiot and was the only person having problems for months

Ha ha Nigel look at the posts on here!!!
How are your holidays going?
How is your bonus looking for this year? or even better how are your new job prospects?
You incompetent FOOL
27 Dec 2010 07:21:53 PM: nigel will keep earning off your pain you dumb fuck, job prospects are looking great thanks..

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4797 Someone from NSW thinks vodafone is Pathetic , crap, down, bad at 27 Dec 2010 07:17:12 PM
using it's 3g for the internet. i'm losing time and money i refresh the page 5 or six times till it appears,arrogant indians on the phone replying after 40 min. or more and i understand nothing from them .not sure what to do whom to complain to
27 Dec 2010 07:20:12 PM: leave them and join a network that can deliver the coverage you need,NOTE WITH YOUR FEET!!!

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4790 Someone from NSW thinks vodafone is stuffed at 27 Dec 2010 07:15:42 PM
I purchased an LG KM900 vodafail branded phone a couple years ago on their $49 plan and in the suburb I live in, (Marrickville), I could not get any reception.

I had to ring their customer care number on my parents landline and all I was told (by their OS staff in India) was to reset the phone and voila you will now have signal.

I replied no its still the same and the indian dude tells me to make my calls from ouside the house as reception in "buildings" is not guaranteed. I said maybe you would care to come here and step outside to sort this abomination out.

In frustration I called their customer care number again the next day and got a local. I advised them of the problem and that I wished to rescind the contract due to no reception.

Surprising they were ok with this and I simply had to payout the handset if I wished to retain it but the contract was cancelled as it should be.

I then switched to 3 as a mate of mine lent me his sim card to test and reception in my area was perfect with this carrier. So far I have been with 3 but since the merger with vodafail so far reception has been fine, should it change in the future then Optus will be my next choice.

Good luck with the website and class action, its much needed.

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4789 Someone from NSW thinks vodafone is at 27 Dec 2010 07:15:33 PM
COULD IT NOT BE VODAFONE FAULT????OR COULD IT BE THAT YOU ARE ALL DUMB CUNTS YOU CAN'T USE THERE FUCKIN PHONES.........LOSERS................
27 Dec 2010 07:16:27 PM: right on mate, this site is full of whingers
27 Dec 2010 07:18:53 PM: its a filthy looking computer nerd that has had a whinge like a little girl after 6 weeks of problems with his ph, tell u what, get a bowl of HARDEN THE FUCK UP into u...
27 Dec 2010 07:21:37 PM: One of these trolls is not like the others, one of these trolls does not belong.

27 Dec 2010 07:23:03 PM: One dumb cunt certainly can't use punctuation.
27 Dec 2010 07:24:14 PM: Or grammar, "COULD IT NOT BE VODAFONE FAULT" priceless.
27 Dec 2010 07:25:51 PM: upset vodafone manager........ wanker
27 Dec 2010 07:26:17 PM: good onya sluthole
27 Dec 2010 07:28:57 PM: puntuation, who needs it, u well understand don't you fuckhead, you are another loser who has been fucked by a ph company...hahaha
27 Dec 2010 07:33:00 PM: oi idiot this site was designed for complaints and for customers who have experienced frustration due to vodafones inability to meet their end of our contracts. sounds like you are very fortunate that vodafones glitch in the network hasnt effected you. There must be thousands of 'dumb cunts' seeing as its made headlines everywhere and lawsuits right across australia. Maybe read the news before you post your mindless idiotic nonsense

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4782 Someone from NSW thinks vodafone is EPIC FAIL! at 27 Dec 2010 07:14:42 PM
they always seem to overcharge from the plan... then when you call to find out why, the service is terrible; very unfriendly and their explanations are ridiculous! getting charged over something you did not use AND their answers always are 'there's a glitch in the system' well bloody fix it! why is YOUR glitch coming out of MY pocket?!
VERY unhappy with vodafone.

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4780 Someone from NSW thinks vodafone is Fail = understatement at 27 Dec 2010 07:14:27 PM
-never any reception
-calls constantly drop out
-attempt to make calls = call failed/straight to message bank (lets hope im not ever in a compromising situation where i need to dial emergency because i'm sure id be long dead before actual connection)
-text messages delayed... sometimes by up to 12 hours
-internet coverage = inconsistent, rarely works
-when you're feeling frustrated and annoyed you try and vent some of this frustration with customer care, lara is never very helpful and neither are the impatient foreigners who i can never understand with those heavy accents. Call is often redirected 5 or 6 times before you actually express your frustration to the right person (by then your blood is boiling and youve told your story so many times youre considering recording yourself so you can just press play incase they decide to redirect your call AGAIN)
-telstra is looking very good right now

ps - hats off to whoever created this - playing the role of activist complainer can be so very empowering

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4774 Someone from NSW thinks vodafone is So bad can't describe at 27 Dec 2010 07:12:54 PM
....could no longer suffer. Moved to Telstra. They're huge & unwieldy but you know what? - their signal is brilliant.
No dropouts. Instant voicemail & texts that arrive within seconds of sending.
Telstra cost marginally more but trust me, you will not regret it.

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4769 Someone from NSW thinks vodafone is my Vodafone net is crap at 27 Dec 2010 07:12:24 PM
My Vodafone mobile internet is absolute crap it drops out all the time and is as slow as the dial up it replaced,The vodafone shops at Erina and Tuggerah say they cant help but gave me a number to ring Vodafone direct but I have waited over an hour and still not got through and I am told it will cost me $500 to get out of my remaining contract even though it wont perform properly.Can't wait for it to be over.

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4765 Someone from NSW thinks vodafone is at 27 Dec 2010 07:11:19 PM
No out going email service for 4 months and they still dont have a fix date. i run a smal business & its played havoc
does anyone else have an outgoing email service problem
i've rung up every week for an average of 45 min wait to talk to someone with the same response.......... problem with vodafone server, not sure when will be fixed. can't let me know when fixed so advised to send myself an email everyweek!!!!!!!!!!!!!!!!
cant get out of my plan!!!!!!!!!!
mms - no picture go through

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4764 Someone from NSW thinks vodafone is my Vodafone net is crap at 27 Dec 2010 07:11:15 PM
My Vodafone mobile internet is absolute crap it drops out all the time and is as slow as the dial up it replaced,The vodafone shops at Erina and Tuggerah say they cant help but gave me a number to ring Vodafone direct but I have waited over an hour and still not got through and I am told it will cost me $500 to get out of my remaining contract even though it wont perform properly.Can't wait for it to be over.

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4760 Someone from NSW thinks vodafone is Worst...network...ever! at 27 Dec 2010 07:09:32 PM
We live in an area in NSW where, if you are on the Optus or Telstra network, you have excellent mobile phone coverage. However, if you are on the Vodafone network you get one bar at the best of times.

My phone can be on the lounge next to me, not ring because there is not enough coverage but I will then get a message saying I have a voicemail message. WTF?!!

If I want to be able to hear the person on the other end of the line and not have the phone call cut out I have to go outside.

Vodafone: you are the worst network ever! Another customer lost!
Don't try calling Vodafone to complain... unless you have a day to waste and you speak another language.

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4759 Someone from NSW thinks vodafone is Poor at 27 Dec 2010 07:09:09 PM
All of a sudden, I was at home about 2 months ago, my phone was down to 1 or 2 cells. Not too sure if its Vodafone only as I am having issues with my BOB iiNet wireless as well - keeps cutting in and out. My postcode is 2093. My other pain about Vodafone is that I keep getting an old tenant's mobile bills in the mail. Its hard to contact a real person @ Vodafone (Lara is not included as a real person believe it or not)to get this changed however after about 30-45 min wait, I got the call centre in India and tried to explain the situation. I thought I got the message across then I received the same monthly bills - no change. Could I be bothered to call again? I think not! Maybe they want no resolution??

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4757 Someone from NSW thinks vodafone is Pathetic at 27 Dec 2010 07:08:48 PM
I run my own service business and my company plan is with vodafone. over the last 12 months, i have continuously been recieving my voicemail messages up to 3 days late and always had customers thinking that i have just been making up excuses. firstly the line will cut out and not even connect, calls will go straight to voicemail and i wouldnt get the messages for days. I lost so much business over the last 12 months due to such poor service from vodafone. this website has made me realise that the customer take further steps. I pay over $500/month in bills. I deserve better

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4756 Someone from NSW thinks vodafone is at 27 Dec 2010 07:08:45 PM
vodafone, please explain why there is very limited voice and NO 3G reception between Redfern and the CBD side of central station????
I would understand if this was in a rural area, yet this is in the middle of Sydney!
please sort this out.

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4752 Someone from NSW thinks vodafone is EPIC /Wrists fail at 27 Dec 2010 07:07:53 PM
Without fail when I am taking an important phone call, or any phone call for that matter, reception cuts in and out and I lose the call which is more frustrating when its from a private number and I cant call them back, I have rung vodafone and never talk to a competent english speaking person, and all they say is they need proof of me not getting reception in that area and they will get it upgraded. But it isnt just one area, is 75% of places that I go or visit, even my own house, i get limited or no reception. Fcuking useless bastards.

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4745 Someone from NSW thinks vodafone is very bad at 27 Dec 2010 07:06:13 PM
i just switch to vodafone a month ago because taught they offer greater value that the previous one I got. but apparently, my husband and friends have difficulty calling me because i got no reception, i thought it was because of the new phone, but reading these articles proves that i'm not alone who suffer the failure of vodafone, hope they can do something about it... especially if there is an emergency important call that you've been waiting!

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4743 Someone from NSW thinks vodafone is Weak network coverage at 27 Dec 2010 07:05:50 PM
I don't get strong network signal in my house even I live just in Ryde which is within city limits. Likewise, my wife, who is also on Vodafone just received her brother's Christmas message today(2 days after). Also there are numerous occurrence of dropped calls and/ or can't hear each other.

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4740 Someone from NSW thinks vodafone is Reception and service at 27 Dec 2010 07:05:19 PM
I have been with Vodafone for approx. 5 years. before that I switched from Telstra to Optus but they were both horrible ... the Vodafone store people were really friendly and said that the service would improve as major work was being done in my area, over the past 5 years reception hasn't improved in my area ... in fact i think it has gotten worse! It used to take me 5-10 min on hold ... the other day after buying a new phone after my iphone was stolen when someone broke into my house (and my car) I reported it stolen. They were quick to lock down my phone but when it came to reactivating my new sim and new phone I was on hold for nearly 2 hours and even then I had to call again due to a call drop out on their end... and again to unblock incoming calls.
till an hour ago I thought it was only me. On top of that I purchased a new phone to replace the "new" iphone.

I never thought I'd say this but I think im going to switch to Telstra ... they seem to be stepping up in the deals ... f**k i got approx. 20 months left till i can switch!

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4738 Someone from NSW thinks vodafone is Massively at 27 Dec 2010 07:04:30 PM
iPhone 4 - drop outs, freezes, you name it - we have two iPhone 4's and have all kinds of problems at home and around Sydney.

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4735 Someone from NSW thinks vodafone is poor service and coverage at 27 Dec 2010 07:03:54 PM
I have recently signed up to Vodafone (regretfully). I was informed that they have great coverage by a reprsentative of the provider. My phone is used for a combination of work and personal circumstances. I called Vodafone shortly after signing up as I was having continuing issues with the phone dropping out and needing to make multiple calls to have 1 conversation. I called them on 9.11.10 to voice my concerns and was placed on a customer service line for 1 hour before I decided to hang up and send them an email. I then had to endure a pop up reminding me of their remarkable coverage prior to finally sending the email reminding them that I had concerns that the statements made regarding their 92% coverage in their pop up did not seem correct to me. I received an email apparently identfying the status of this issue as "solved" and providing me with a number to call. I persevered with the issue and called again (hold it - that is 4 call attemts in one sitting - 1 dropping out whilst on the line to them) to the customer service line to again voice my concerns. I have been told to try someone elses phone or change sims to make sure it is not a phone problem as apparently my issue is not a service orientated one. They made no attempts to assist me in addressing this. I informed them I have been with 3 other providers and have never had this issue. Whilst they were informing me it was not likely to be a service issue as it did not happen consistently, I informed them that this happened regularly (as I travel a lot) and there are definite spots where it drops out suggesting it may be a coverage issue. I also informed them that I use my phone for work and require it as a security measure as I am often in my client's home assessing them for medicolegal cases and as such need a reliable phone in the instance that I may encounter aggression and need to call for assistance. I advised of my concerns that I can not rely on my phone for this. It is embarrassing when I am speaking with key stakeholders and clients that my phone drops out. The service I have been provided with is less than satisfactory. I advised them during my last conversation to not even bother sending me the bill and they may wish to check how many calls I make during 1 transaction. I have received my bill and assume that they have not checked my bill. They also told me ther were no service issues with my area - I advised them I bought the phone in the local area and was advised of the exemplary coverage. I advised them that this considered that should the issue be demonstrated to be coverage I would not be happy. I cant beleive I am locked in for 2 years - I am worried about what it will do with my business and what should happen if I need to alert someone of a safety issue for me or a client. The service is a joke. If it were a shop, I wouldn't have gone back after the first time. Their statements of service do not equate to what they can provide. Thank you for this page, goodness knows it was needed

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4732 Someone from NSW thinks vodafone is Vodaf*ck at 27 Dec 2010 07:03:02 PM
Obviously all of us must live in those parts of Australia where there is no coverage by Vodafu*k. At www.vodafone.com.au/help, they boast Vodaf*ck covers 94.52% of Australia. Wonder if that gutless organisation called the ACCC would investigate this obvious LIE. Of course they wont. I suppose we 5.48% of the population are supposed to grin and bear the fraudulent activities by Vodaf*ck. I may not be a lawyer, but paying for goods under false pretences and threats is blackmail and theft, to name a few of their crimes !!!!!!!

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4731 Someone from NSW thinks vodafone is Pathetic & Angry at 27 Dec 2010 07:02:38 PM
Last time i rang vodafone & tried to get my contract cancelled they offered me 3months of bills for free & as if i'll get the offer.. By the way i spoke to someone named KEDER in INDIA & thats where the call centre for australia is located in India.. Thats why us Australia's spend hours on end on hold trying to speak to an Australian at Vodafone is because They tranfer the call to INDIA !!! I really hope us Australian's win this CLASS ACTION SUIT against VODAFONE & get compinsated plus interest... Regards Russ

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4728 Someone from NSW thinks vodafone is It drived me nuts! at 27 Dec 2010 07:02:12 PM
Thanks for letting me the oppurtunities to express my frustations regarding phone standard, customer service and other services of VF. I'm on $ 79 caps for one and half years. I started with BlackBerry Bold 9500 and the phone cap was just a crap. The worst so called touch/smart phone I have ever had! After using few weeks, I could understand I'm just wasting my money. Touch screen was unsensitive, internet browsing was sooo sloooow, media player and camera photo quality were just far below the standard. I bought it from Crazy Johns. The customer service of VF couldn't help me at all. After few months, I couldn't tried to change the phone, and customer service guy replied (after more than half an hour waiting time!) me it would cost me ...$ (the total price of a new phone!) Well, after few more months sufferings, I fortunately lost my phone. Lucky, I had my mobile insurance, I got a iphone 3 with the excess fees of 225 bucks! But call dropping, networks, internet browsing didn't improve that much. So I could realize, the problems are not in phones only, but networks and customer service also. Anyway, it's quite unnecessary to pay for mobile insurance. So I had to cancel the insurance. Recently, I paid all the money including excess fees, but the system said after a week, still it owes me money! I called customer service to know what's going on, otherwise they gonna charge me extra money for late fees! Literary, after 47 minutes of waiting period, I could talk to the customer service guy for few minutes. The worst customer service I have ever had. How much time do you have guys to talk to a customer service in Australia? Simply, I can't afford that time! Call drop out, poor networks, slow browsing and few more things are part and parcel of my phone caps. I'm just waiting to finish my cap period so that I can roll over. Thanks guys for your patience to read my pains.
27 Dec 2010 07:14:33 PM: I have not paid Vodafu*k one cent since I "signed" up. I will see the fu*kers in court. I will be seeking damages !!!!!! Come on Vodafu*k - sue me you pathetic crooks !!!!!!!! Mike Farrell, Baulkham Hills, NSW
27 Dec 2010 07:21:29 PM: Good luck man, f@#k those assholes!

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4721 Someone from NSW thinks vodafone is VERY at 27 Dec 2010 07:01:08 PM
I have been a loyal Vodafone customer for over 10 yrs, despite the crappy service and reception, yet all my loyalty has been rewarded with was a rugby ball and a 3 month magazine subscription. The ONLY reason I haven't switched providers is I don't like being locked into a contract, and prepaid is not for me. (I am on the old plan entitled 'No Plans').
It's become common knowledge that 'if there's a cloud in the sky - I'll have no reception'. Not good enough, especially now I need a mobile for my business. I can see myself switching soon.

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4716 Someone from NSW thinks vodafone is Abysmal and Frustrating at 27 Dec 2010 07:00:16 PM
Voicemails take ages to get through, 3g is just unusable most of the time - in Sydney metro! What a waste of money. I use my wife's Telstra 3g iphone instead and pages load no problem, much as I dislike Telstra I cannot wait to ditch this rubbish Vodafone contract for a service I don't receive. They should be held liable for this, who else could get away with failing to provide the service they so merrily charge for?

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4710 Someone from NSW thinks vodafone is extremely disappointed at 27 Dec 2010 06:58:35 PM
I am deaf Vodafone mobile user, I am greatly disappointed with your slow service in answering my request It took time to get your reply about a hour even same happening at the Rouse Hill shop. You failed to forewarned me over expired date of my prepaid as the contract was signed on March 2008, but you kept sending same invoice till last November I asked for refund about six month, but at the shop i was explained that you refused to refund, instead of giving me about 300 free calls, I was not satified with this offer. The service was very poor. You gave several passwords to register and connect my mobile. They failed again. I have lost faith in Vodafone and I think I would switch to other Mobile company. I can't understand why Readers Digest chose Vodafone on the top list of mobiles. my mobile number 0404 124 418.
In addition, their computer is pretty difficult to find for this reason I cannot use phone Vodafone, because I am deaf, I tried National Relay Service but call took a hour. I would be rather afraid if I call; in waiting for long time. Your service is a real frustration.
Alan Kilborn

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4707 Someone from NSW thinks vodafone is Call drop/no signal at 27 Dec 2010 06:57:09 PM
I barely had any reception and vodafone said they were always investigating to no avail and never any follow up. Phone signal would freeze and reboot would be required, only to get smashed with all messages and voice mail. BAD SERVICE!! All they did was referred me from one dept to another in vodafone INDIA!!!

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4706 Someone from NSW thinks vodafone is About 110 at 27 Dec 2010 06:57:08 PM
Same deal as everyone else....a friend that works for Optus showed me how to switch off the 3G on my Nokia so at least I can make and receive SOME calls, but now cannot access the internet. Just logged in to My Voda on the website and can't even view my bill history...how is that anything to do with 'network issues?' Anyone had any luck getting out of their contract minus the exit fee? I would really love to switch networks asap. Not fair to pay full price and get far below average service.

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4702 Someone from NSW thinks vodafone is Shocking at 27 Dec 2010 06:56:37 PM
Constantly being knocked off the network in the middle of a call
Little to no network coverage in randwick where I live
Black spots everywhere

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4696 Someone from NSW thinks vodafone is A JOKE!!! at 27 Dec 2010 06:55:05 PM
i've been with vodafone for 4 years and it's been a FAIL! from day one, don't know how i stayed with them for soo long! every device they sell is a sham and false advertising plus the people that you talk to when you have something wrong with your device cannot help you anyway beacause they either cannot help you themselves or cannot speak english!!!! like seriously give me a break! then i get a notification for supposedly not paying my bill which i just did the week before, receiving delayed text messages 2 hours later, and trying to call people with the phone replying "call failed" how can any of the vodafone customers justify paying phone bills when the reception is rubbish as wel as the customer service???????

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4695 Someone from NSW thinks vodafone is V-Slow data, drop outs in SYD CBD & NO SIGNAL really common at 27 Dec 2010 06:54:53 PM

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4694 Someone from NSW thinks vodafone is Pathetic at 27 Dec 2010 06:54:50 PM
My contract ran out 12 or so months ago & I was contacted by Vodafail to renew,enticed by the iPhone. I was told that a $69 cap should cover my needs & at first it did. Then suddenly after a couple of months with the same usage my bill sky rocketed unexplainably. I enquired & was given a spiel but my query was never really answered. In fact every time I rang I was put on hold for great lengths of time & then told the same spiel. Soon after my coverage was affected for no apparent reason & even though the bill was being addressed, the service was restricted to incoming calls & then cut off completely. Then I was charged $800 for the cancellation of the service. It took Vodafail 2-3weeks to send me an itemised bill justifying their actions after asking on several occasions for this. I was then contacted by a debt collection agency about the matter. After paying the debt collection agency and them confirming the payment, I contacted Vodafail 3 weeks later to ensure that they had in turn received the payment. First I was put on hold for over 45 mins without having spoken to an actual person & transferred to 4 different irrelevant departments. I hung up as I was at work & my charge was about to run out. Two hours later I tried again & was on hold for a further 25 mins. Eventually I spoke to a man of Indian origin who was extremely rude & who hung up on me without even beginning to answer my query. I then went to a Vodafail store to speak to someone face to face & to possibly get my old number back. I was told it would take too long & would be easier if I switched servers to Optus & in MY time I could possibly get the number back after 2 hours online. My payment was never confirmed & I was sent on my way. The coverage & customer service leaves alot to be desired.

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4693 Someone from NSW thinks vodafone is Very BAD!! at 27 Dec 2010 06:54:46 PM
I have been with 3 Vodafone Broadband internet for almost one year now which is usually very slow, some days non-existent for hours on end, dropouts especially when it's raining. Been the case since before Vodafone acquisition and things don't seem any better now!!

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4689 Someone from NSW thinks vodafone is Very poor performance for a professional network at 27 Dec 2010 06:54:23 PM
Calls dropping out, network and internet issues, not sufficient information to customers about the billing procedures, the mobile phones they supply are of poor quality and the service to the customer when returning a faulty product is not professional.
They do not mind to take moneys from the customer's account for services we do not even know we had.
My husband and I are happy that we are not alone that we had such bad experience with Vodafone and I am glad that somebody is doing something about it. Signed - another dissatisfied customer

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4688 Someone from NSW thinks vodafone is Extremely at 27 Dec 2010 06:53:55 PM
Having trouble loading this page due to bad reception!!!!Grrr its been my 5th attempt

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4685 Someone from NSW thinks vodafone is BIG FAIL! at 27 Dec 2010 06:53:15 PM
Similar to everyone else by the sounds of it ... lots of calls that don't connect and patchy coverage. Add to that the BS I was told when signing up ... mind you no worse than everyone else. Telco's are all scamming us rotten with their roaming and cross charging. Basically you're fine unless you travel, then you're screwed.

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4677 Someone from NSW thinks vodafone is Big time at 27 Dec 2010 06:50:31 PM
Mobile broadband never works! I know we are not supposed to talk or mention Vodafone staff but let's hope when all these lies are exposed eventually, a full list of all the senior management team (from CFO down to say business development managers and sales managers) is to go public to ensure these liars never to be employed again in the telecommunication industry!

Like most horror stories here, they lied repeatedly to old customers and lured unsuspecting new customers in; so, this vicious cycle of customers churning keep them in business. The latest honey pot is the Infinite plan where there will be more unsuspecting new customers being lured in to replace all the old disgruntled customers who are leaving!

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4671 Someone from NSW thinks vodafone is Extremely at 27 Dec 2010 06:49:46 PM
Where do I begin also........Like the bad reception....the non existing internet.........the message that was repeated and was sent 50 times when only the one was to be sent AND got charged for it!!!..........The voicemails that take three days to get through due to the lack of reception to receive the call in the first place and not to mention the frustration if I or any of the Vodafone customers were to be in an emergency situation and cannot rely on the service to make a call. Not happy with a lot of things......Im glad someone made this site to Possibly rectify the issues. THEY NEED TO BE FIXED WITH NO EXCUSES AND FIXED NOW......OR LET US BREAK OUR CONTRACTS!!!!!!!

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4668 Someone from NSW thinks vodafone is Failyfail at 27 Dec 2010 06:48:41 PM
3G wireless broadband plan, i want out... but I can't walk into any store with my sim and just cancel the plan in-store they "only do sales"
instead i have to ring a certain number and provide information from the set-up 2 years ago... which i don't remember.

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4666 Someone from NSW thinks vodafone is Extremely Painful at 27 Dec 2010 06:47:53 PM
Im sick of all of the drop outs that eat into your monthly prepaid. I went from a plan to a prepaid option because of it in the first place. I'm also sick of the lack of coverage in some areas of metropolitan Sydney. The Vodafone coverage is absolutely ridiculous through out all Australian states. Its a system that belongs in the 90's not 2010/11.
27 Dec 2010 06:49:03 PM: well said !!!

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4665 Someone from NSW thinks vodafone is Horrid at 27 Dec 2010 06:47:53 PM
I have one of those awesome smart phones which had the selling point of internet! Too bad it takes too long to connect a phone on another carrier seems to actually get better coverage in the same room

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4660 Someone from NSW thinks vodafone is major at 27 Dec 2010 06:47:08 PM
3 Mobile Broadband customer here - internet usually slow, some days non-existent for hours on end, dropouts. Been the case since before Vodafone acquisition and things don't seem any better now.

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4658 Someone from NSW thinks vodafone is Extremely at 27 Dec 2010 06:46:45 PM
Little to no coverage at Kellyville Ridge. Trying to complain is harder than trying to lick your own elbow. i.e. IMPOSSIBLE

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4657 Someone from NSW thinks vodafone is at 27 Dec 2010 06:46:44 PM

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4651 Someone from NSW thinks vodafone is Totally at 27 Dec 2010 06:45:53 PM
Having lost a phone I got a new one through Vodafone and supposedly placed on the new 75 dollar cap.
In November I received my bill for October. I owe over $700.
This is on top of the 900 free section.
When I looked at it I had been charged for phone calls which supposedly where free as they were with 3.
When I questioned it they said I was on the old plan.
I did eventually argue my case and they credited me $640.00.
However on the next bill, no credit and a 140 debt.
This is on top of the fact that my calls keep failing even though there is plenty of reception and messages taking up to two days to come through.

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4649 Someone from NSW thinks vodafone is the definition of fail at 27 Dec 2010 06:45:45 PM
My issue with vodafone is that i have been trying to recharge my prepaid plan for the past 2 weeks. I have tried doing it online but i was unsuccessful and was advised to contact vodafone to resolve the issue. First time trying to contact them I was put on hold for 4 hours and still didn't speak to any representative.

So the next day I called again and after 40 min i ended up speaking to a representative and was informed that they still couldn't resolve the issues and was told to call back the next day to check if the issue had been resolved.

The following day i contacted vodafone again and this time was told that the systems are down and for me to call back the next day.

Next day i call them and was still informed that the system are back up however they could not figure out why the recharge was not going through.

Now i have been with out credit for a total of 2 weeks. I am sick of this and now with tossing up going with optus or telstra

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4647 Someone from NSW thinks vodafone is Voicemail at 27 Dec 2010 06:45:26 PM
It TXT'x you only in the middle of th night - and that 3 or 4 days late

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4643 Someone from NSW thinks vodafone is EPIC FAIL at 27 Dec 2010 06:45:00 PM
Calls keep dropping out...never any service...dial the number then dead silence...can hardly connect to the internet!!! Totally useless really!!!

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4642 Someone from NSW thinks vodafone is Shocking at 27 Dec 2010 06:44:47 PM
No coverage ANYWHERE - ANY TIME ! dropping out - they acknowledge the have a problem beacuse they have given me credits and a new sim.

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4637 Someone from NSW thinks vodafone is Total losers at 27 Dec 2010 06:42:50 PM
We have very little or no coverage at our home now, where we also have our vet clinic, which has 24 hour emergency care for our clients. Due to the fact that clients weren't able to get us, thanks to Vodafone, some animals had delayed medical help because of the lack of coverage of Vodafone. We had to buy Telstra phones for our Vets, more money we can't afford. Vodafone will only let us out of our plan if we pay over $5000, which we can't possibly do, even though they aren't providing us the promised service. Can't wait till we can leave them but that isn't till September 2011, help me! They seem to have got worse, originally they weren't to bad

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4635 Someone from NSW thinks vodafone is very poor reception at 27 Dec 2010 06:42:41 PM
I have had a poor reception issue on and off but is has been worse last few months. Initially I thought it is due to my old mobile phone which I got from the contract with Vodafone. I had a new mobile phone a week ago and the reception is even worse.

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4632 Someone from NSW thinks vodafone is 10 at 27 Dec 2010 06:42:11 PM

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4631 Someone from NSW thinks vodafone is TITANIC! at 27 Dec 2010 06:41:15 PM
A couple of years ago I bought a prepaid service through their store in the Pitt St Mall, bought a couple of phones off them, experienced the same thing you guys are - paltry coveage, dropped calls, sending picture messages wasn't that easy. In the end I found out that the phone I had purchased wasn't compatible with Vodafone Live and boy did I serve it up to them .. they were very rude, uncompromising and uncaring ..

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4630 Someone from NSW thinks vodafone is terrible terrible service at 27 Dec 2010 06:41:11 PM
i live just outside of richmond nsw close to full reception i get about 3 bars at my house but as soon as a recieve or make a phone call it drops out 100% of the time ive had 3 phones in the last year every single one has done the same thing. thank god for this website

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