Constant "call fail" messages. Voicemails arriving in groups of 5 or 6, 3 or 4 days later. No reception in built up areas at random - having to restart phone to reconnect to network. Mms messages not arriving at all! Not being able to send crucial emails during peak times... so so so frustrating!! Making it hard to run my business!!

Tried sending shit it said it didnt send so i canceled it then found out it did send like 5 times so i've been charged for the 5 msg's .. f you vodaphone f you!

vodaphone has very shit reception

Im with 3 mobile and prior to the merge between voda and 3 I had pretty good service as I roamed to telstra, and only telstra when i had no coverage with 3.

since the merge, the network automatically set my phone to prefer vodafone in areas with no 3 coverage. I have constant dropped calls etc, my only option is to force my phone to roam onto telstra permanently. Just to make decent calls.

Constant dropping calls, no 3G, crap data connection. I have had 6 different hand sets over the course of 18 months and they keep saying "its your hand set"

Awful customer service, no response to TCO complaints.

I live in Ultimo - Next to Star City Casino, I get no reception 99% of the time and my girlfriend gets 100% reception always on OPTUS , I have to always ask her to use her phone, I thought i had a faulty Iphone at first, So i went and got a new one, Still same problem.. It's being going on like this for 5 months now, I'm so over it. I have to walk sometimes 100 meters away from my Apartment to get reception at times..

My mum died in my arms and couldn't get help Kauz I had no reception

I got a new phone on a plan with vodafone it took me about 3 weeks to get it working first
my sim didnt work, we found out they sent me the completely wrong sim card it took me about 3 hours on the phone just to get the person to understand our problems and to fix it, my phone is still not good, with no reception anywhere and messages failing to send, and when people call me the phone doesnt ring and I get missed calls about an hour after the person has rung.

I want to cancel my contract but they will not let me without going through a troubleshooting process i need my phone working now due to work i called a week and a half ago but i had no reply my partner is waiting for a call as we speak about his contract but i doubt we'll get a phone call back.. i am annoyed because you cant just walk into a store and cancel you have to call India for peaks sake its not right they shouldnt be ripping off people who have gone out of their way to accept Vodafone as their provider and now they have failed them and will not let people be happy without giving you a fee!!

Not Fair, P.s Im still waiting on a Call from Kedur so if u read this make sure you call me!!! :@

reception soo poor that i can't make calls. if i am able to connect, then call drops suddenly. Voda is complete dud.

I don't get text messages or voicemail msgs for days or sometimes ever!
Not once have they got my bill correct each month I waste my time and money calling them to chase and fix it

cool service bro

Majority of my days are spent with emergency signal only.. Then rarely over one bar of signal if any at all. Texts days late, voicemails days late. Pathetic service. Signed up for 2 year contract. Regret every second.

I have a friend whom called me asking for help to take to hospital and the call dropped and I was unable to call my friend back or ambulance.. I had to leave the suburb of Chatswood to get reception. Vodafail!

Can NEVER get any sort of mobile internet working on my iPhone. Type in a web address and sit back and watch the lack of connectivity. Nothing happens.
My girlfriend's phone on the other hand, is perfect - she's on Three. It's the same network. What the hell is going on?

I'm leaving and going to Telstra.

hahaha friend tried to get on this site from his mobile but cant get service.
what a joke.

This is not new. A year ago when I signed my 2 year contract I got pretty good reception in my local area of the central coast of NSW. Now calls dont even get to my phone and neither do the voicemails. They arrive hours later. Too late to call back and business lost.

dropped calls
NO RECEPTION
messages taking 3 days
no internet connection
KILL ME NOW

Live rural and children travel one hour for school and have 15 min of coverage ( this is 15 minutes out of Penrith). Receive messages hours or days later and voicemail when phone has not rang and no missed call message. BAD coverage and long lock in contracts.

The worst service ever... Always cutting out. Sitting outside in a inner Sydney suburb and still no service. This is a absolute joke and they are robbing us. We must do something about it asap. Never vodafail ever again!!! And going to tell everyone too

vodafone = you get absolutely NOTHING AT ALL....zip, zero, zilch, .....NO phone service, NO customer service...and they have the hide to OVER CHARGE even when you havent used all your monthly allowance

I live in one of NSW suburbs and often I receive voice mail on my mail box while my phone is on and available when I listen to the message I find out that the phone never rang and that is why the call goes to voice mail, I have changed my hand set a few time and got a latest one but still having same problem, according to the Vodafone 3G reception is quiet week in this part of NSW and that is the reason some of my calls directly go to voice mail without even ringing.
My reception bars always low and some tomes there is no signal at all.

I changed to vodafone from optus for better reception and have ended up with worse service - calls drop out all the time and have no service at work either. I missed a call from my dad saying my mum had been taken to the emergency department almost blind - not happy

I live in the small town of Casino on the Northern Rivers of NSW. Inside my home i recieve no vodafone mobile service/coverage except on the widowsill of the front door of which i only recieve 2 bars of coverage. As soon as i walk out of this room or away from the widowsill my service drops out. This is very frustrating as i recieve alot of calls for work for the job that i do. In the recent past i have missed out on critical work and income due to this lack of coverage. I hope the issue is resolved asap otherwise i will be switching to another service provdier when my contract is up.

I had issues in that I had no data/phone reception in the CBD - NEXT door to a telephone exchange with every freaking tower for every network on it, and nothing at all at my house unless I stood on my letterbox and waved my phone in the air. (I'm not joking). For 3 months of emailing and calling, I'd get email responses to my questions i"d been ASKED to email saying "you spoke to a customer service person about this. Status: Closed". They'd told me to email! I was advised to change my SIM 4 times. I did it 3 times to humour them, the 4th i saw red. I had sat on the phone twice for 1 hour each time that morning and got a robotic Indian person who told me to swap the SIM over and when I lost the plot and asked to speak to a supervisor, was transferred to the automatic SIM replacement line. So I had to start again.

I had had enough by this stage - 86 phone calls and emails is too many. I wrote to the TIO. Within 5 days a VF guy rang me back. I was polite to him and he released me from my contract with no penalty and credited me a whopping $8. (Yes, $8!)

I am now with Telstra and am loving every minute of it. I feel like washing my mouth out with soap saying that, but I can now SMS, make phonecalls AND surf the web absolutely anywhere, whereas my workmates sit in our office with no VF signal for often 2 hours at a time. I can't help smiling really.

I live in Newcastle and when i first got my phone i was shown where i live, how good the coverage only to get home and have no coverage at all i have to run all over my house to get some.Every time i am on the phone my lines always drop out and is very crackly. My messages don't come when i send them or receive them. I have had enough and wish i could get out of my contract.

last year around the same time , mutiple text were been sent from my phone, vodafones explaination was there ws a problem with my handset,and made me pay for them , as it was taking me over my cap, xmas time again, and my aunty recieved 18 of the same sms from me... wat the.... so is it still my phone?????

My phone battery dies pre-maturly because my phone has to run with maximum power/radiation in an attempt to keep a call going.

MY BRAIN IS NOW FRIED
THE BATTERY IN MY PHONE IS NOW DEAD

On the Central Coast - my partner and I both have Vodaphone and can't get consistent access from Long Jetty (1 hr from Sydney) - costing a fortune in Hotel calls - this is just rubbish - some more examples:
- South Stradbroke Island Brisbane - nothing on the far side of the Island, No Vodaphone 3G data coverage at Frenchs Forest Sydney or Barden Ridge Sydney.

consistently overcharged since taking up an iphone 4 offer, resulting in several calls to "customer not care" since august to fix the charges, which include calls not being deducted from the cap, being charged for "free" data plan. Each month I am promised it will be fixed, only to a new problem on the next bill.

This is on top of very poor data reception, particularly in metro area - I've resorted to finding the nearest maccas to use their free wifi

My phone drops out on almost every call i make or receive. I dont get very good reception and when i do, it lasts only moments.
The customer service is useless and i am unable to get out of my contract without paying an arm and a leg, which is ridiculous. I signed up for a phone plan and i cant freaking use it.

No coverage in the area I live. Many times when I have full singal i get a "Connection Error" message and during this time I cannot make calls and I cannot receive calls (I tried to call my own number from my wife's cell or fom my home land line)
Can't wait another couple of months so I finish my contract with Voda.

Moved to Sydney CBD where my voda mobile broadband dongle registers good signal strength on hspua but the connection speed is so slow a snail would be faster.

I have been complaining for 3 months, only to be told it's my handset, reset the settings, do this do that. They do not even acknowledge there is an issue with the network. I have complained to the TIO and even now they say they are invetigating the problem and will let me know what the outcome is. If only they watched the bloody news then they would know what the problem is. STOP fobbing us off Vodafone and stop lying to your customers, accept you have a major problem, refund every person their rental costs for the last 3 months, and the next 3 as this is not going to get fixed over night and accept responsibility.

Not receiving messages and it just drops out whenever it wants. Real nice during a medical emergency. The complaints department are just plain out rude!!!!!!!!!!!!! I'm being so overcharged for data and messages even tho it was advertised that calls AND text should be free!!! Waiting for hours and hours and don't get me started on LARA. The staff cannot be understood and are downright rude. I've complained to the ombudsman but haven't received a response! What's going on??? How do I join the class action?

silly me, i have been a customer for a number of years due to the good deal. But now have gotten sick of not being able to answer any phone calls!! even struggling to send texts messages. With the quality of the service you would think i live in a dark cave in a rural area, not in the middle of greystanes, sydney.

First it took me 5 weeks to even get my phone, with them constantly telling me it would take NO more then 2 weeks, then they charged me fee's they shouldn't of, Also found out my plan is NOT $450 of credit a month, but $409, when I complained they told me it says that in the terms and conditions. I read the terms and conditions 3 times, it does NOT say that at all. My calls drop out all the time, and sometimes it never calls out at all, I have the worst reception ever, my internet never ever loads, or takes about an hour for anything to actually show up! I get voice mails TWO WEEKS after they have been left... ummm... yeah GREAT work vodafone. Not.

For almost three months now I have been unable to send emails from my iPhone due to Vodafone's outgoing mail server being down. How long for? Well, they're unsure but the quick fix is to use Bigpond webmail which is just damn inconvenient, too slow and awkward on the iPhone.....and what's that costing me in comparison to shooting off a simple email? Dodgy I say! Just dodgy!

HOW TO ESCAPE YOUR VODAFONE CONTRACT!

After all the BS with reception and all of the above I complained 3 times to voda. On the 3rd attempt i told them i was switching to Telstra and i was NOT going to pay out the rest of my contract, which would have been 1 year and $1,111.00. It took some firm talking and i got off without paying a single cent more!
It was very simple all you have to do is speak to the supervisor and DO NOT TAKE NO FOR AN ANSWER!

I live in newcastle and am still under contract with vodafone, my messages come through two days after I send them and you can forget about mms, coverage has been patchy at best up here for two months now, I have approached vodafone who replaced my sim card(which did nothing at all!!) All I got told is there have been no issues reported, but looking at this website tells me otherwise.

I have 2 vodafone contracts (1 for business) and 4 prepaid/plan phones (for my children) in my house. I am continually having to deal with drop outs as i am trying to talk to clients, and it was near impossible to speak to any of my family members over christmas as Port Macquarie and Dubbo do not have
Vodafone coverage???? they are fairly major centres, and as i did not have access to a land line, christmas cheer was pretty dull. Our monthly spend with vodafone averages approx $250, and yet 1 in 3 calls will drop out and either no service or service unavailbale comes up. No use contacting Vodafone themselves as they don't seem to want to do anything......

Vodafone and after a period of time on hold, numerous rude persons and being transferred through a number of departments was told that there was a coverage problem however because i had moved into this area after siging the contract it was my fault. Vodafone seemed utterly disinterested in the fact that my new home was less then 5kms from my old address and that i had been assured that Vodafone had excellent coverage by sales staff.
..
I was further told that i would have to pay nearly $1000 to exit my contract.
..
Vodafone has offered no other dispute resolution to this matter. As an emergency services worker who is often called out i rely on good coverage to make and recieve phone calls. Further to this, I find it appalling at the level of customer service and lack of coverage in a Sydney Metro.

I ported my phone number from Vodafone to Optus June 2009 as i no longer had a contract with Vodafone and couldn't stand them. Since that time I have received both paper and electronic 'bills' stating that my bill is due and that I'm actually 29 cents in credit. I have wasted my own time no less than 3 times now ringing, being put on hold, asking to speak to a supervisor etc to get them to delete me from their files. The Voda staff ALL read back to me what is written in my file about the last time I rang and what i asked. Every time I am ASSURED that I will be deleted from their files yet on the 23rd December 2010 I get yet another text message 'alert' saying "your Vodafone bill for account XXXXXXXXX is now available. A total of $-0.29 is due on 12th Jan. Visit online at myvodafone.com.au to view your bill". Surely it is illegal for Vodafone to retain me as an unwilling customer? Surely they must, by law remove me from their accounts? Especially as I have asked time and time again for them to do so?

I live in Sydney's CBD and for the past 3 or 4 weeks have been unable to initiate calls on the first attempt to almost every number I call. Some of my friends who are also on Vodafone are unreachable and I constantly get the recorded message saying they number is unavailable (despite the fact their phones are on and have full coverage).

This situation is getting completely ridiculous and I'm going to be complaining to the TIO (I've already left several requests with Vodafone's contact centre to call me back but have heard nothing!).

I have had a gut full of vodafone's rubbish, Txt messages coming through in batches getting voicemail three and four days later never getting MMS messages...
Telstra will have my business from now on!! I am getting rid of my contact with vodafone!!

Such a disastrous end to a company!!!

My partner and I have been Vodafone customers for 6-7 years now, after starting out on prepaid we were spending to much money so we decided to go on a cap. Vodafone had always worked so well for us and the caps were always so much more affordable and since we both travelled so much for work this was always our best option and we were always happy. But since renewing our plan and increasing our cap from $49 to the $79 cap in Dec 2009 we have been nothing but dissappointed. Firstly, I entered into a new plan a week before going overseas for a holiday. On my return 2 weeks later I had a bill for over $2000, I knew I had not used my phone that much whilst overseas, especially not enough to accrue a bill of that amount, after finally reaching them, they explained that I had 'apparently' cancelled a contract on 07 Dec, funny that, when it was impossible as I had only just signed 2 new contracts and on the date I was meant to have cancelled a contract in Australia, I was in Rome!!!! They eventually (after several phone calls to vodafone and the retailer where this apparently happened) they removed the fee. This however was just the beginning of a very disappointing run with Vodafone. Our caps vary so much, we are constantly shocked at the cost of our bills, knowing we do not vary our calls that much from month to month yet they are always over cap and sometimes by over $200. When I was with Telstra, if they could see your cap going over alot or not workng out, they used to contact you and talk through some ideas to better suit your calling patterns (this has never happened with Vodafone, they just want our money, there is no customer sevice) We have recently moved to a large inland NSW town, where you would expect to get full coverage, we get nothing and still have 12 months left on our plan. For our jobs, we both get moved regularly, we have been from Brisbane, to Sydney to Newcastle and until the past few months, have had no problems with reception. Now, even back in Sydney for christmas (a capital city), we get nothing, in a CAPITAL city, how can you get no coverage?? I was sent picture messages on Christmas day of my family as I was unable to be with them, some I received 3 and 4 days later, most I still have not received 5 days later. We can have full netowrk coverage and 3G activated, attempt to log onto the internet and wait for up to 10mins before it even looks like connecting, you would think if you have reception you could utilise the service. This is unacceptable, we pay for a service that we can not even use...... RUBBISH!! I have not been reveiving bills either via the mail or e-mail, I am just receiving text saying my bill is overdue, this is not acceptable. I have attempted to call several times to discuss my issues however after it cutting out and then being on hold for 30mins plus, and then for them to say they will redirect me and be taken back to the voice activated main menu AGAIN and AGAIN and get no where I have given up. I WANT OUT!!

Data is nearly always non-existant in Hornsby area, even with "full bars", whatever that's supposed to mean these days.

2 names voipafone and avoidafone

Lousy sound bad reception continuous dropouts delayed voice sound of voice that of voip or skype Like service when mobiles first launched what about emergencies

I was using Vodafone wireless broadband for my laptop. At first it was fine but within 3 months the data download rate began to slow down. After finishing my contract of 24 months and putting up with slow download speeds I decided to look around for a new deal. As it turned out being an existing Vodafone custormer I was offered a well priced deal to rejoin with Vodafone for another 12 months. The price was good but I was worried about download speeds so I checked everything out. Upon resigning for another 12 months with a new USB receiver I was supposed to get access to an improved version of Vodafone's wireless broadband. Unfortunatley what I have found is the download speed is in fact slower than the old one. Oh and they somehow charged me the old price for the month rather than the new discounted price. 10 months to go and I will NOT resign with Vodafail.

We signed up with Vodafone this year and wish we never did. Constant dopped calls terrible reception and the internet is slow as. I tried to talk to people in customer service and they just transfered me from one person to another. I have spent several hours on hold. I would love to be out of my contract and go with a more reliable service provider. I was on Virgin and was much happier.

I had same signal dropping issues. The network is really crappy and today I just have discovered that I can make international mobile calls but not on an int landline no. I have been trying to dial an international landline no for the last an hour but instead of connecting me overseas it kept telling me that my request had been submitted. And then i dialled the same no from a Telstra home fone and it worked. I don't know how could i get rid of my agreement with Vodafone.

the best bet for me was to turn my phone to manual reception and select 2 & 3 G.
when i call customer service ALWAYS ask for complaints to get out of the automated system.

poorest reception! Also constant delays when sending/receiving texts. ex...A mate text me from downstairs, one hour later we were on a train when i finally got the message. I'm porting to telstra even if they are a rip off, at least i'll get coverage?

I have just signed up with Vodafone about 1 month ago, i was previously with Optus had no problem with the network, so i thought this is my first contract for me as i am 20 years old this was my first contract, i went on the infinant plan with the HTC Trophy 7, i charged it up used it the next day, but no one could hear me, thankfull i had my Optus phone next to me thinking the people might not know my new voda number, i took the phone back to Vodafone, whom replaced it with another phone, but the problem still continues, the sales rep confirmed to me that Vodafone had network issues for the past 2 months, i have not been using my Voda number, as i am put of, we use our mobiles for socially and for business, as well as emergencies, that is what we sign up for, it makes it so painfull that i had signed up for something that i cannot use, and pay for the next 2 years. I am not giving up, i will make sure that i will be either compansated or out of my contract.

Calls dropping, sometimes not connecting.Delayed voice mails and MMS. I am a Cust of vodafone for about 6-7 years now even am working for Optus and could have joined up Optus and get employee discount but got my reward for being loyal with vodafone is shit service now.

I'm in bondi, after trying to get a call out a week ago with a connection fail message, I had to borrow a friends telstra phone. through all of this my reception and 3G showed service. On borrowing my friends phone, the girl sitting behind us had heard our discussion and said 'are u with vodaphone' I replied 'yes' and she advised her service was also not working, and had been on and off for weeks. I had been having people complain that my phone was always turned off and they were always talking to my voicemail, and also thinking these comments were strange as my phone was always 'on', but it all started to make sense when I would all of a sudden have 8 voicemail messages in my inbox in one hit, from throughout that day. My phone was reading I had service, when in fact I had no service and calls were going directly into voicemail. So moral of the story is that the vodaphone service in bondi is unreliable, even when your phone reads 'service' you may just not had service at all, so check your voicemail regularly (when u have service to actually call into it!)

I guess this is what you get for outsourcing your IT, Networking and who know what other departments within VHA to crappy outsourcing company's like IBM, HP, Nokia and the list goes on. It to bring it back in house so that VHA know what the hell is the other hand is doing !!!

I struggle to get coverage in Newcastle, and only in certain areas am I able to get service. When I joined Vodafone 12mths ago I was advised coverage was improving all the time and was comparable to Telstra's 3G network which is untrue. The service you get is disgusting in this day and age. Half the time my phone doesn't ring and goes to message bank. I think all customers who are unhappy with Vodafone should be able to break there contracts without penalty.

I recentely upgraded to a HTC and cant get service,keeps on dropping out,at times need to go into back yard to make a call.( Tis happens with 2 newer phones as well0 Yet an old 10 yr old phone can get service.Recentely took me 1/2 a day after purchasing phone via Online(Pakistan)to find out if i had Insurance.Still do not know full benefits of new upgraded contract even via my online acct.Very poor

omg does my head in when you need to call 1555....

Time to move on guys....no more Voda ..... we need a company that can provide customer service and support their customers. Poor reception, disgusting customer service, call drop outs, pay for a service we cant even use. Fix it now Voda.

Sick of poor network...get your act together Voda...or were walking to Telstra and Optus

Phone rarely actually rings - calls answered repeatedly by voicemail.
When i do receive a call often drops out within seconds of answering. Sometimes several attempts at making calls - NETWORK BUSY

Can you please seek assistance from Telstra or your going to lose alot of business Voda....

Everytime I call, I wait atleast 40-50mins to speak to someone, once I get through they hang up on me. I have asked for many calls back from the customer service team I have dealt with, no responses. Lara needs to be disconnected, you can never say what you want. If you dial through on the line for signing up with Vodafone, you get through straight away. Your willing to take new business but you cant even support these new customers.Get you act together...

Oh God, where to start!?

At first, I thought it was because I was using an older phone, a customer service assistant at Vodafone informed me that this was the case and I should purchase a new hand set as the one I had was 18 months old.

Thank god it was only a $99 phone, otherwise I'd be very upset at forking out money for a phone I did not need!

My issues, with my old handset, and my new one, include:

No reception, resulting in having to switch my phone off, and then back on.
MMS messages not sending.
Text messages not sending.
Sometimes I would be charged for the MMS and text messages being sent.
Phone calls dropping out - which is awesome when doing a phone interview (/sarcasm).
Sometimes being unable to send international text messages when the day before I was able to.
Periods of time where my phone says "No Network Coverage".
Not receiving text messages until hours after they were sent.
Receiving Voicemail messages when my phone hasn't rang, at all.

Lara is so annoying and my bill is incorrect . since when do i have an $99 internet cap? please explain................ thanks

Sick of poor network, black spots within my house, just tried to use my phone inside a major shopping centre " No Network Coverage" had to leave shopping centre to get coverage - NOT GOOD ENOUGH VODAFONE - FIX YOUR NETWORK NOW

NO RECEPTION/ NO CUSTOMER SERVICE/ NO LARA :(

Delays receiving my voice mail messages - and I live in the heart of Sydney's CBD. And the insurance provider they recommend upon signing up for iPhone provide very average customer service. I have a broken iPhone 3 glass, and after paying 18 months of insurance at approx $10 a month I am told it will take 3 weeks to fix, $150 to fix (although could be more) and there is no compensation for being without a phone for 3 weeks - I still have to pay both the vodafone monthly fee and the insurance fee. Not on.

i think vodafone went downhill when they joined forces with that screwed up network 3 mobile as thats when i had problems with reception

i am not a vodafone customer but i think that they should dreally take their ads off the Tv and internet- they should not post ads campaigning for users when their network is so fail- TAKE THE ADS OFF!!!!!!!!!!!

I do not always receive voicemail notifcations when someone has left a message. I also struggle to get proper coverage, even while I am close in Sydney metropolitan areas. Balls.

never again vodaphone

The usual, drop outs during calls, fail to connect when starting calls, delayed messaging, slow data rates. I don't expect 100% success, as it's wireless, but why isn't Vodafone's network keeping up with the amount of users on it? If any one from Vodafone reads this, PLEASE UPGRADE your services or people will vote with their feet.

Just sign up to Vodafone only about a month and half ago and on a $69 plan and the coverage just sucks. The phone calls keep dropping out and there a points in time where there is no coverage at all. The data on the phone is also slow as. Thinking about trying to get my money back and switch providers.

At Port Macquarie NSW and phone and data coverage is pathetic. Takes at least 3 attempts to make a call and data only works if you are lucky. I had better coverage driving up the F3 from Sydney.

In September 2010 I recharged my prepaid as usual and mid-recharge it dropped out and reconnected a couple of seconds later with a "your recharge was successful" - it certainly was for Vodafone - they double charge me within 2 seconds of each other - it took me 8 calls to India and four emails asking to speak to someone whom I could understand + explaining what had happened each time and that I could not have possible logged on and recharged withing 2 second and finally threatening to go to the Dept Fair Trading = three months to get the money reimbursed into my account.

When ever I send an SMS it takes two to three hours before it is delivered if it is at all.

Seriously thinking of moving on.

worst rececption ever, worst internet coverage, phone freezes when making calls sometimes, phone cuts out all the time during calls.

Looking forward to sharing your pain when 3 switches over it's network to Vodafail.

Its pathetic that 3G says it has full reception, but the minute you connect to something, it slows down drastically or drops out completely. Basically can not connect at all on the weekends. I can not take calls inside my house, but suprisingly, like so many Vodafailers, if I step outside, reception is fine. But wait, if I go past my mailbox....FAIL!
I live central to town and do not have a highrise anywhere around my home.
Has been like this since I started using the $49 CAP.
WTF is going on you Voda-idiots?

Been with This failure of a network for 18 months and have had all the same problems and been served up all the same lame stall tactics from their so called customer service people. Sick to death of being totally ripped off.
I'm with PiperAlderman, I no longer want to be just released from my contract, I want serious compensation for all my loses due to Vodafone.
you should have released me long ago Vodafone, now I want blood.

we experince the shittest reception and never ending call drop outs at our house!

i have proved this by comparing my friends mobile phone reception (telstra)
which he always has full 3g reception and we barely ever get one bar

voda has failed badly

no signal for hours at a time for the last 4 days now, get or make calls on Christmas day, not good when your family is the other side of the world, guessing my bill will be the same though

Vodafone indian customer support questioned me when I rang up to change something on my business account!!!!!!

Yet again my mobile says it has full service yet won't connect to an outgoing call and incoming calls go straight to my message bank. I have had this issue several times and when I tried to contact Vodafone I spent 45mins on hold before giving up!

poor internet reception. Slow mobile phone reception.

the only reason i maintain a mobile is to effect communication between my 16yo daughter & myself. This is as much for my security as hers. Any delay in communication could potentially be fatal.a two day delay is unacceptable.
I resent that Vodafone do not respect their income base enough to provide the service that they are supposed to provide.
are their share holders going to take a hit because of this? Greed is the creed and sue us if u don't like it

Internet modem constantly droping out,3g service say's excellent once conected then die's in the arse coming & going as it pleases.Forget about trying to connect on most weekends.I cannot believe how many complaints are pasted on this site, Vodafone pull your finger out & provide us the service you advertise.

I heard on the grapevine that Vodafone, some months ago, sacked network engineers and upped the number of sales staff.

The truth of this rumour is worth looking into, because it would explain the current problems.

Nothing left but spin to maintain the network?

Picture messages will not send to other networks. Pictures I do receive are 2-3 days late. Calls drop out.

I signed up for a Vodafone mobile broadband plan as I discontinued a dial up service (which was working well) with another carrier. I thought cool, they explained that the coverage in my area was excellent (Eastern Subs of Sydney), no problem- i'll take it.
Soon after receiving the modem and sim card, which was a hassle in itself as I ordered it over the phone, i began to have problems with the service just stalling and eventually disconnecting, most times whilst doing important transactions online, or just basically sending an email.
Contacted them they said it was a problem with the modem, so, I had to post them the modem and after about 3 weeks I got another modem sent to me. I couldnt pick it up from a store as the account was created over the phone.
Long story made short- in the end the same thing was happenning. I had to eventually pay out my contract to get rid of them to go with another carrier which at this stage is performing very reliably. VODAFONE STINKS!!!

every time i ring i get routed off somewhere and ive told them a million times your VISUAL VOICEMAIL IS DELAYED!
but they assure me after "refreshing" my settings everything will be fine, and then again and again i missed calls and voicemails and its soooo frustrating.
I was looking for a job who rang me back and i didnt receive their notification until the next day.
no voda, i dont want to be reimbursed i want the problem to be FIXED!!

and dont even get me started on their coverage.
i hear a high pitched garble which scares the hell out of me every time!
lucky it happens only 4-5 times per DAY!

But it's ok because out of my OWN pocket i have bought a new phone like advised, and had the card replaced, but the SAME THING OCCURS!

Hate Voda!!

I love vodaphone great service good communication 1 hr wait cool nothing else better to do even better get important text messages if i'm lucky 2 days maybe if I'm extra lucky never and voice mails wow a week later and call drop outs love that hello hello hello love it, what about trying to ring someone and it just pauses up now that is way cool, and what's even better it doesn't ring goes strait to voice mail how cool is that finnaly when you get to talk to some one after 1 hr wait they don't really understand they blame the phone and not listen to you at all now that is customer service ahh yeah and those people in tassie do you drink heaps before you come to work love how helpful and rude you guys are and thanks for send me a phone that is the same as an iPhone called a nokia from 2001 very up to date with other peoples pics and doesn't even work just what I wanted thanks then offered to send it back and no reply how cool is that love you vodaphone why complaine when service is so good can't wait to sign up again when contract finnished ahh yeah if I want an early up grade after being on contract for 1 year and 3 months I have to pay them awesome can't wait to do that once again love you vodaphone what next Going to change lara's voice

SMS going out 1-2 days later and in duplicate. Phone calls dialling out when I didn't dial anything.

I live at Padstow in Metro Sydney. I have no reception at all anywhere near my home. My family is with Optus and no issues at all there.
How fail is Voda? I was at Central station, trying to place a call. After 14 tries, still no luck.
VodaFAIL

Vodafone haven't sent my last 2 months bills to me and the only notification I had was I was unable to make calls. Problem is they also barred incoming calls and my husband is in emergency services and no phone incoming or outgoing calls meant he wouldnt receive any calls advising him of work.
Issue two is I contacted vodafone to find out why my phone continued to drop out of service in the middle of the CBD and why SMS took forever to come thru or important voicemails not being delivered til 3 days later and the response was there were too many phones trying to access the network at the same time.
Issue three was the lack of knowledge of the vodafone customer care when they advised the area I live in was covered by vodafone yet I have to walk down the street to the main street to make a phone call. Internet and phone coverage drops out regularly making it extremely frustrating!!!

since this morning, 2 mobiles under my account are not able to make any phone call and receive any call. can't access to data network too.