Words dont even explain how pissed i am

I'm constantly embarrassed when I have to explain that my mobile phone is useless outside the CBD of Nowra. I have to go out in the street to get a signal. If I move a foot or so the call drops out. Other people can use their phone inside the building at HMAS Albatross but I have o stand in a certain spot in the carpark.
Not happy Vodafail. What have you done with all the money? It certainly didn't go into updating infrastructure.

It frustrates me when I'm on vodafone and my partner is on 3 (owned by the same company) 3. His reception is fine and never drops out, has full bars if reception. I however are lucky to get half a bar reception. 2 days ago my phone dropped out 4 times in one call. Anytime I send a text photo message it says it hasn't gone through so I resent it then 2 days pater at 2am the other person gets my photo message 4 times. Now I bet I'm paying for that even though the phone says it hasn't gone through. Add that cost by 7 million customers and suddenly they earn a very tidy sum. Not good enough

i orignaly bought my Vodafone phone in Adelaide, but thten moved to mildura victoria and had no reception in the main part of town but i have reception down the bush.. whenever i really needed to make a phone call it always came up with call failed, and no internet coverage anywhere.. i once drove from mildura to ballarat victoria and had no reception the WHOLE FRICKIN way and was driving on my own... i have to make calls from pay phones to let my family no that i am okay... i am on a $69 dollar cap but i do not have the reception to use the money assigned to me.. i also had wireless internet with them and it was so slow like slower then dail up..when my contract ran out i rang vodafone to cancel my internet as i didnt need it anymore... and it took me 2 weeks to get through.. just to leave a msg for them to ring me back then they put me on hold for 2 hours then when im off hold it either runs out of reception or they hang up on me... i so sick of their shit.. i cant wait till my contract is over so i can go back to telstra!!!!!!!!

I have made numerous complaints. One employee told me I had bad coverage in my area, one said I had good coverage but decided to put in a case due to my complaining. I still haven't heard a result of this! The same employee told me they don't guarantee coverage in a house or building, what the??? I quite often have no reception, have phone calls drop out and get messages and voicemail days late. This is no excuse for a world wide service. I will fight to get out of my contract!

I live in Kenthurst NSW and the Vodafone coverage here is very limited. The reception over the Christmas break has been worse than usual - just enough to send a couple of text messages, but they took forever to send. It is difficult to make or receive calls. If I do get through the call will often drop out and I will have to walk halfway up the street to get a bit more coversage before attempting to call back. Come on Vodafone - how about a bit better service before I am forced to change providers?

Rang to complain about my first bill for my Vodafone Broadband ADSL2+ I/net.
I was told by sales person in call Centre the first month was free ( comversation recorded so they claimed??) but Vodafone have charged me !!! I waited on the phone for 72 mins. before the call was answered only to be told by the employee in the call centre that I should wait 48 hours and check my online bill again to check if it had been corrected. I DID as I was asked and the result ?? No change.. I am not in the mood to ring again and wait another 72 mins . before being answered. I rang today, waited for 14 mins. but all I got was " Vodafone appreciates your call etc. etc. and we will be with you as soon as possible' ????
I hung up !!! No more bloody waiting for me.. The Broadband service does not work most times and when it does it slows to around dial up speed and invariably drops out !!! FRUSTRATING !!! I was told if I can get a mobile phone reception I should get ADSL2+ wireless Broadband... RUBBISH !!!! My mobile phone service also drops out at times. Trying to get a balance from Vodafone's OWN enquiry no. 1512 also frequently comes back with the answer " we apologise but unable to supply this service right now" or words to that effect. Now I am told if I want to cancel the service I will have to pay an early exit fee !!!! Ha !! Ha !! Let them sue me I say !!! I am about to cancel the whole thing... Peter G Hobart Tasmania

email plgdees@hotmail.com

I USE MY PHONE EVERYDAY FOR MORE THANK 3-4 HOURS AND EVERYTIME IT HAS TO DROP OUT HALF WAY THROUGH

I am based in Sydney however my head office is in Dandenong South and when there I never got reception, I struggled at my hotel in Chifley. My wife was pregnant so was a huge problem. Drop outs in Sydney were regular and I often received voicemail messages days later. After signing up for a 24 month contract I was so sick of it I cancelled my contract at a cost of $700 to me. Vodafone sucks and I will never be a customer of theirs again.

No service, calls drop out, no connection, no reception. Calling support numerous times and after going through "Lara's" voice commands and waiting for 10-15 minutes having "Lara" tell me that "we seem to be having technical difficulties, please call back later" and being disconnected - 6 times in a row!!!

Am totally fed up with the lack of mobile internet coverage. Even in a supposedly high coverage area I have difficulties connecting and constant drop outs!
And don't get me started on the appalling talk/SMS coverage. Having to change chairs in a room to get better reception? That is just madness!

I live on the Northern Beaches in Sydney and have experienced many problems such as no coverage, phone calls drop out and even more frustrating is that i receive sms messages days later!!!

For the life of me why would anyone use vodafone or optus networks. They are sub standard. In communications you only want the best and that is Telstra by a mile. They did have expensive plans but now they are as competitive as any. Don't settle for second best. And it is AUSTRALIAN. Vodafone is European and Optus is singaporian. So Get the best service and coverage at great rates at Telstra

I live in the Southern Highlands (south of Sydney) and i get NO internet coverage, calls drop out all the time (even when i try and call Vodafone's 1555 number), i don't get any 3G coverage and one bar of reception on a good day. I have called Vodafone at least 8 times in the last 2 weeks and spent over 10 hours of the phone in total with no resolution yet. I have been waiting for a return phone call since Tuesday last week and will be back on the phone to them tomorrow morning @ 8am. I have been a Vodafone customer for over 10 years and so have 6 other family members. We will all be leaving...

Useless.

Have 400mb internet use on my plan and for the last two months have gone over by upto $300 not on cap but the problem is I am accessing the same sites from the same places I always was but now they are not covered by my cap. How weird is that

Messages take 3 days to come through. I have lost a lot of work because of this. I have a sick friend and the phone cut off 5 times yesterday to him or his family. The email worked for 3 months no doesn't unless
I am near my wifi. Messages sometime take 3 hours to playback once they appear. Calls drop out frequently.

Been with the 3 mobile / vodafone carrier for a quite a number of yrs, rearly get any coverage where i live in mooroolbark and when im at work in derrimut i get none what so ever which is a joke because i spend most of my time there. Only the other day i recieved 15 text msgs, voicemails nd missed calls from 3 days previous. Even when im driving home and like 3 kms from the city i still get no coverage!

this network is a joke!!!!!!

After complaining to Vodafone month after month in regards to their mobile data, and I kept on getting the same response I pass this on to our data team and some one will get back to you,they wring you alright 2-3 days later and if you miss the call you dont even know who its from.What absolute rubbish from a supplier who can afford to spend huge amounts of dollars on sponsorship but cant get thier act together with a service they are supposed to be providing.The eventually they got sick of me wringing and told me that i should look at at going with another provider, how about refunding the 2 years of my contract and all the frustrations and phone calls my time is money.the worst thing is they lie to you when you go the stores and tell you will have no problem with reception both with data and phone...Its time to pay vodafone I want all my money back......

I am over the drop outs and receiving phone messages 2 days late. What is it with that?

I work/live in Sydney through the week and have constant drop outs and next to no service. SMS come in days late and do not get voicemail. The only intenet covergae I get is when I use my Telstra WFFI service. When I travel back to Newcastle I have no internet coverage, little SMS service and little call coverage. I attempted to ring Vodafone while at work and they said the delay would be over 40 miniutes so I sent and email detailing my complaint and got a short reply saying I should be using global roamong. If I didn't have a contract I would be seeking other service providers.

Vodafone kept sending me daily messages at stupid hours of the day telling me i had insufficient credit to complete the transaction (my credit balance rarely falls below $50). Tried calling them for two days straight wasting a total of 14 hours 45 mins on hold only to be hung up on with each attempt beforr actually speaking to a human. Logged a complaint through the website and was advised i would receive a response within 25 hours. 1 week later, I resumed calling Voda several times a day only to be hung up on after wasting around 2 hours on hold each time. Finally, about a month later, i received a call and was told the issue was resolved, only to receive the same stupid texts a two in the morning. Is always an endless loop with them!!

My 3g nokia e63 should get the correct time from the vodafone towers when I turn it on, and it does not, and sms have incorrect times on them. I am just waiting to optus improves their service to Rokeby, as Optus is not much better for coverage.

2 Mobiles and wireless home internet with them and none of them work very often! Useless!

shit network

1) SMS are not delivered for hours, this includes to other phones on the Vodafone network. Unacceptable.

2) I have a 1.5GB data limit per month. I have 3G reception but data will NOT work properly on Vodafone's network. I have to use a private WIFI to access data.

3) My girlfriend (who is also on Vodafone) attempts to call me when we are BOTH in areas with excellent Vodafone coverage and calls cannot connect.

4) I used to work for a select dealer of Vodafone on the NSW Central Coast and as such had my employment cut short due to being abused by Vodafone staff in company e-mails. No apology or action was ever taken.

5) While working for the select dealer I was also placed on hold for over 90 minutes while trying to investigate several complaints to our store about a service drop-out on the NSW Central Coast. After finally getting in touch with them, Vodafone denied any problem existed. Over 50 customers (including myself) experienced zero service.

They are in breach of the contract that I signed with them which clearly states what I pay them on a monthly basis and what they must provide to me. They are NOT providing it. They are liars. They now owe ME money.

WOW! I really thought I was the only customer that had the problems I have been getting for the past 3-4 months!!
My messages never want to send, it so SO rare for me to even get through to anyone. I once got lost driving to meet my partner, it took over 1 hour for me to get through to anyone, I couldn't even connect to Google maps to find my way to where I needed to get to.

I have told all my friends to not even bother calling me anymore because I can't talk to anyone without it dropping out about 5 times in one conversation and here I am paying $79 A MONTH FOR BULLSHIT SERVICE!!!! WTF!! I almost launched my phone at the wall because of this shit service!!

I haven't bothered calling them either because they don't even offer a solution, sick of hearing "We will do what we can to fix your issue" NOO!!I am sorry, you are not doing jack shit to fix anything but you're doing everything to take my money!!!!

I want to cancel my contract and the worst part is I have to pay a FKING EXIT FEE FOR THEIR SHIT FKING SERVICE!!! wtf do I do!!!

My business phone which my clients contact me on to make appointments with doesn't receive text messages (and also voice mail). My Husbands sister was charged by Optus for the messages that she sent several times, which actually showed up on her bill but I never received them. I also get notified of my voicemails (often days later - or not at all). Kinda a HUGE problem seeing as I need this service to make my living. Not only that but it makes me look stupid in front of my clients that say they txt me and I have to turn around and say that I haven't received their msg. SUX >:S

Have spoken with a vodafone store and they said that "it must be your fone". I went home and switched fones and it wasn't my fone I still have the same problem. Oh well at least I don't have to buy a new fone!!!

Very very poor reception, very expensive bills which I think they add fake phone calls and messages to as I try not to spend over my $75 cap per month. Every month it seems to be more and more - I don't understand!! My phone call even drops out, poor admin- my name spelt wrong on my phone bills, Very poor customer service at the shops,, they send me bills I have already paid, I try to call them to talk about it- I get advised to speak to some pre recorded ladies voice. I then try to call a different number, speak to some lady from overseas who has no clue. Excuse my language but Vodafone are SHIT

Wanted to change Email address, they said they would ring back. When the did it was about 5 hours later at was 11 at night waking me up! That Email address I gave didn't work either.
Poor coverage in the South Nowra area. Vodafone SUCK

I have call drop outs all the time and when I signed up they gave me a faulty mobile phone that won't download up to date firmware.

My Bill has ballooned over the last three months due to drop outs and call backs. I was on hold for 45 minutes to the 1555 number then the call dropped out. I rang the 1555 number at 5.14pm this afternoon...left my callback details and still haven't received a callback. They said it would be 30 minutes.

How many hours of my life have I wasted on hold to vodafone because they haven't called me back?
Limited or no service all the time, they won't let me out of my contract so I actually have a useless phone right now. I hope they get what's coming to them because they treat their customers like dirt!

Service has completely disappeared about 3 weeks ago...one minute just fine...next minute can't get service at all. Can't make calls. Don't get text ,essages till days later. The phone doesn't even ring the network is so bad! Have tried (and failed) to get through to customer service (four goes on hold for over an hour.) Lodged a complaint online and was sent a response that didn't even make any sense. Was told a technician would be in touch and then got a text message asking me to call them but I can't get through!!!!! The email actually (laughably) raved on about how great the service is and 98% of Australian's can get network coverage. I have had enough. Planning to go into a store next week (which is 2 hours drive away) and throw the phone at them. We run a busniess on the phone number and have lost countless sales leads because people could not get through to us!!!

constant drop outs or no reception at all. I have spent hours on to Vodaphone.
Recently my Vodaphone iphone bill went over my cap because I had to call everyone that said they had tried to reach me and could not get though. Voicemail not even picking up. They keep telling me it will all be alright soon. I have an elderly mother and it is imperative that I have my phone on all the time. This is completely a rip off. They should not be charging customers until this is resolved. I will be getting my plan which is only 3 months old canceled and go to Telstra. I have had enough. I have lost so much business.
Even an assistant in one of the Vodaphone stores admitted her phone is really bad too.

I was personally put through to who i wanted too speak to aftah being charged $180 over what i had spent and was put on hold for 2 hours n 58 minutes and then when i finally got sent through i was told i was put through to the wrong area so waitied for 48minutes and they culdnt even help me with the simplest question.

When I leave Sydney for a few months touring, I take a Telstra phone and get a "pre-paid" card for it. My Vodafone Blackberry is almost always out of range.
Vodafone want $100 (or similar amount) to "unlock" the Blackberry before I can sign up with any other telco. It stinks.

My Internet is not working. I have called vodafone and have gone to the shop. No one will help.
My bill is 416$. Vodafone have said I used 233$ in one day. How do you do that. I have 8 gbs. I don't know what to do. Help. I'm not happy about this. As I have 2 mobile phones with them and theinternet.

it took three calls, several hours waiting on hold, a call back that came an hour late and then hung up within seconds, yet another hour on hold, just to get a PUK code for a prepaid. Not good enough

No Signal, No call outs, No Voicemails, No outgoing texts, No incoming texts (Dont even get me started on picture msgs)!

Ive had used like 380mb of data and it still says that i have 1gb left wtf and i checked it 3 days after i used that much data.

I'M LOCKED INTO 22 MONTHS REMAINING AND CANT EVEN USE THE PNONE COS THE SIGNAL IS SOOOOOO BAD, DONT DONT DONT ANYBODY BE FOOLED BY THERE OFFERS LIKE I WAS, THIS COMPANY IS USELESS.

it was so funny to see this issue on today tonight as all day i have been on the phone to vodafone still trying to following up an issue i contacted them about 3 weeks ago via their web site.
they blamed my iphone handset for the whole day i lost reception in the eastern suburbs of victoria
in a nut shell my phone was cut off and they wont tell me why, and i cant get reception 45 minutes out of the city centre of melbourne.
i took the time to let apple know as well,

I've been a vodafone user for 4+ years and have never been able to get a simple answer from them. I've had calls dropping out, sms/pic msg's coming to me a week late.

Other problems I'm facing is that my online account is never updated by Vodafone (I pay on time every time) therefore I get calls/letters from them stating that I owe them money even though it has been paid.

Another one which I'm sure everyone should and would want to hear is that for about 8 months I had another bill being sent to me. What had happened Vodafone (employee I assume) put someone else's mobile number against my name and they raked up over $3000 worth of calls against me. I fought with them for this period and after threatening letters that they will take me to court found out that it was a fraudulent account.

I'm pissing off with them and going back to telstra.

costing my business as people who try to call me can't and them I get abusive messages because they think I am avoiding them

After being a telstra customer for over 10 years I signed up to vodafone for the value I saw in their iPhone packages and was assured coverage was still dependable. I constantly have reception drop out, voicemail rarely works and due to poor coverage voicemails are received days after they are left. I would leave vodafone today if it wasn't going to cost me as I signed up for 24 months and I'm only 6 months in. I know there is nothing I can do other than ride out the remaining 18 months of my contract and then I'm gone from vodafone for good never to return.

A 1hour phone call droped out 6 times toady & We where both in one spot the hole conversation.
The phone signal was full bars, but then drops to no bars when the phone call is cut & I have to call back.
It's not my phone as I have tried other phones

Calls dropping out almost regularly, in fact I can actually pinpoint whole locations where you are guaranteed that the phone call you are engaged in will almost always drop out in the city of Melbourne and in various locations around the suburbs.
Even on a pre-paid flexi-cap that's 39 cents everytime just to call back on top of the 89 cents a minute. I feel that this is absolutely deliberate, unfortunately given the above it makes economic sense to almost make sure and maintain drop outs at those prices.
The internet charges are beyond the joke $2 per Megabyte!!!! WHAT A RIP OFF!!!! No wonder I never use the net on my phone.
If the fixed the dropouts or just don't charge a connection fee I think they'd be at least half way there to fixing the most obvious of issues.
Lastly the sms prices are a joke as well.....sms costs the company basically nothing and to charge 29 cents for each 160 character text or 35 cents to send the same overseas, again almost minimal cost given Vodafone's international network, just stinks.
If there was a company that came into the market that at least covered even one third of these things I've listed especially the dropouts I'd leave Vodafone immediately.

Have unfortunately been with Vodafone for 3 years. First phone I had broke 4 ones with different issues (software buffered up, wouldn't turn on) and was forced to pay a 50 bond every time I took it back to have fixed. Was told after the third time they didn't have any spare phones so I was told to call Vodafone myself and tell them I refused to pay for an upgrade when my phone was still in contract. I did that, got on another 2 year plan (which I said I didn't want in the first place but was told that was the only way to go. Was also advised against
Insurance after it didn't help at all last time.) got a new phone, had it for three months and that broke so called again and they said to take it into the store. Only problem they closed the store closest to me earlier so I would've had to drive 150kms... I then decided to just buy an iPhone outright so I could get off my plan as soon as it was up, ordered it online and was told 3 weeks, which was fine. I called 4 weeks later, waited for half an hour and was told that it was ordered fine, and would be arriving soon. Another 3 weeks later I called again to be told that it hadn't Bern ordered at all and I would need to order another, which I couldn't do that day because I had just paid my bill and it didn't show up on the system. Again u called up the next day, ordered another phone, and was told it was ordered in priority service, buy still took 3
More weeks to arrive.
I also don't get service in parts of my house, and the usual dropped calls and missed messages...

Does anyone know why the banks are allowed to TYPE money into our accounts ?

Its insane , You go to the bank for a car loan , and the BANK just TYPES money into my account. Does the bank TYPE money into everyones account.
Does the bank juts TYPE money into its own account to buy Buildings ?

When they TYPE money into your account, is that DIGITAL COUNTERFEITTING ???

My partner, my parents and I are all with vodafone, we all have reception problems and also internet issues. My friends don't get my picture msg for days later, my phone always drops out with almost every call. When I ring vodafone I always seem to get someone that cannot understand me nor can I understand them, I'm always on hold for ridiculous times. Vodafone has also stuffed up with my bills charging me way more then I have used and when I ask to speak to a manager because the operator has no idea what I'm talking about they tell me the manager will call me back within the next 24hours, I never receive that call back so I'll call customer service again and it seems there is never a manager on duty! I also have vodafone internet for the computer which I can't use because that also NEVER and I mean never has coverage!

i signed a contract promising great reception in my area guess what poor reception always on roaming and also missed 3 payments now sending me to debt collectors!!

I was told my vodafone mobile number was supposedly disconnected by people who tried to call me on my mobile today when they called my landline afterward. They were able to text my same so called disconnected number straight away after this though although I didn't get the text/s for hours after this. Grr annoying!

I recently re-contracted two phones for my children, they were with the 3 network, using Telstra whenever 3 was out of range. While setting up the next contract period I was told that 3 now are aligned with Vodaphone and that the network was superior than what I had. with no way of knowing otherwise and putting trust into the salesperson, at the time I was happy to change.
my children live in Taylors Lakes and are schooled in Sunbury, both suburbs of Melbourne, not considered rural or remote. There are two different handsets in use with the same result, very low signal in Sunbury and literally nil signal in the Taylors Lakes home.

having had two perfectly good vodaphone prepaid telephones i thought i would give them a try with my internet. what a mistake.
no signal,poor reception and after several phone calls to their 1555 number i was "upgraded" to the networking people/ still waiting for a phone call from them 6 weeks later. of course in the meantime i have recieved 2 bills from vodaphone.why should i pay them?
they have cost me $000's of dollars in lost business and customer base.

I was in a Canberra Suburb, Gleneagles - friends not answering door, tried to ring no reception - when I got them (not via phone)they said it was always poor for Vodaphone there.
When I visit family in Tasmania I can only get reception in Hobart and Launceston and some places up the main highway.
PPlaed I don't depend on mobile.

I am with 3 and I am so pissed off with the coverage and data network service.
As a new customer I am trapped into a contract with them.
Pity when I do need my phone for an emergency to reach my family.

im having imergencey calls avaliability only to be start with, and reception drops out for no reason and also when im on the phone suddenly drop out as everybody els experiencing. more often my coverage is gone for no reason then i restart the phone then again it is there. SMS and MMS comes after 2-3 days and work voice mails comes after good 8 hrs after.

Calls dropping out almost regularly, in fact I can actually pinpoint whole locations where you are guaranteed that the phone call you are engaged in will almost always drop out in the city of Melbourne and in various locations around the suburbs.
Even on a pre-paid flexi-cap that's 39 cents everytime just to call back on top of the 89 cents a minute. I feel that this is absolutely deliberate, unfortunately given the above it makes economic sense to almost make sure and maintain drop outs at those prices.
The internet charges are beyond the joke $2 per Megabyte!!!! WHAT A RIP OFF!!!! No wonder I never use the net on my phone.
If the fixed the dropouts or just don't charge a connection fee I think they'd be at least half way there to fixing the most obvious of issues.
Lastly the sms prices are a joke as well.....sms costs the company basically nothing and to charge 29 cents for each 160 character text or 35 cents to send the same overseas, again almost minimal cost given Vodafone's international network, just stinks.
If there was a company that came into the market that at least covered even one third of these things I've listed especially the dropouts I'd leave Vodafone immediately.

I laugh everytime i hear somebody say they just got a new phone on Vodaphone or 3, it's a rookie error, my laugh is usually followed by "yeah I know but it was cheap".
Good service costs money, ditch your phones and sign with Telstra... or if you never leave metro areas, Optus.

I bought a mobile internet thingy as my partner does not have a computer at his place at Berala in Sydney. (I need my Facebook LOL) SUCKED DELUXE rarely worked and could not get a signal the majority of the time. Totally useless and a waste of money!.. Luckily my contract ends Jan 2011 and it will be ENDING!

Terrible service depsite living close to the CBD, in a location where other providers have strong reception.
Incredibly frustrating customer service and extreme wait times on hold, in one instance 1 hour and 15 then was hung up on.
Tried website, did not work, went to one store - no help, tried another told to go to website, website still not working, called customer service again, told to go online...ggrrrrrr
Unfortunately I am locked in a contract until Sep 2011, when I will be changing to another provider!!!!

My phone and internet both keep cutting out. After several phone calls to Vodafone they told me it was my phone and computer that were causing the issue and to replace my computer and call Nokia regarding my phone issue. I was expecting an important phone call and had to turn my phone off as it was the only way it would go through to my voicemail and then I was able to retrieve the msg at the end of the day. Ridiculous!

My husband and I were given contracts only to find out the hard way that we have no network coverage what so ever, I feel ripped off and angry that I have to pay for calls that drop out all the time some days I have no coverage at all.....i get messages hours and days later its infuriating!!!

Vary rarely get reception at home. Internet dongle almost never works. Voicemail messages often arrive days after being left. Messages sometimes don't get received by the person I've sent them to, or I don't get the ones they've sent me. And then they have the hide to charge me extra for going over my cap (which is supposed to be unlimited).

i applyed for vodafone wireless internet cos i was an existing customer at the time it meant i didnt have to pay for the device just the contract. when i appled for it, this cocky salesmen from the old charlestown store told me i had bad credit history! this was impossible coz i had only just gotten a mobile contract when i applyed to get my credit check there was nothing on it, VODAFAIL!!

Both me and my partner are customers with Vodafone and are both experiencing dropouts and losing reception. Internet connection is also very slow.
Contacting vodafone each time i was on hold for over an hour & just did not have the time to hold. VODAFONE IS A JOKE. I have been a loyal customer for over 7 years pay all my bills on time and do not deserve this experience what FKN JOKE!!

Just recently I've realised that none of my friends and family seems to reply to my messages. and these includes Christmas messages too. just out of coincidence i turned off my phone and when i turned it back on i just received a flood of messages the latest one from 2 weeks ago. and if these incidences have been going on for a while now it might also explain why i get cut off with calls just at random times.

Service is utter crap in the area i live in & when i seem to get reception the call will drop out then i would have to ring them again. Sometimes in an hr conversation my phone will drop out bout 5 to 6 times. My partner cannot get reception at all he has to go to the front of the house to talk on his phone.

I have been with 3 for quite a while and live in Rural victoria. Since 3 have joined with Vodaphone I am constantly getting phone drop out and/or no reception at all. Not at all happy...bad move 3 !!!!!

When i had Iphone 4 my reception always dropping when i speak with clients as im an insulation roof inspector i require to call customers. I was really frustrated so i swapped phones i still have problems with also text messages still receive them late. I pay for 3 contracts thats nearly $200 a month its outrageous.

download and upload 0 out many times when browsing the web

I travel form Sydney to Campbelltown and somedays I can get internet the whole way home, but lately I have had no reception and getting data is mostly a hit and miss.
I also have been getting text msg sometime a day late.

If I wasn't in a plan I would look at moving.

Why should I have to take my sim out then replace it every time I want to make a call!!!! And I couldn't even dream of receiving a call if I havent done it once or twice a day.
SOOO Annoying when I get to talk to my husband for the first time in a week when he's on deployment!
And if I do have a problem I feel like I get further yelling at my phone than I do speaking to "Lara".Of the many times I've called for customer service, I've only spoken to a person on the other end of the line twice! Literally!

im on the phone with vodafone the signal keeps dropping out and ive been waiting over 10 mins to be answered.

In consequence, I've been paying $29/month for the past 4 months instead of $20.

No service at all in my unit telstra has full service all the time

I have one bar at best in my own home in the suburbs of Melbourne. I used to get 3-4 bars until a few months ago.

always getting msgs a day or two late.... and phone calls that people make to me never come through... i get the voicemail msg one or sometimes 2 days later

Ridiculously overcharged ($4323.61) for 2 phone calls from overseas 3 minutes each call. Realizing the problem they keep sending me bills and now cut off service cause I won't pay them fckers

I received a bill on 11 Nov,2010,which states that I should pay $90.64 for the wireless internet from 10-Nov to 09 Dec. I paid that bill. Because Vodafone is terrible in its service, I decided to cancelled it on 9 Dec,2010. A few days later, another bill arrived and charge me again. I went to its service station but nobody could explain to me why I have to pay again.The latest bill will be due soon! Shall I pay or not pay?

FAILTASTIC - the word to describe my daily experiences with Vodafone's 3G service.

I have been a vodafone customer for years. In the past few months calls have started to drop out when I am at home and sometimes text messages and voicemails can take days to come through

We signed despite having coverage problems with Vodafone during a previous 2year contract.
The rep showed us the so called coverage map purporting to cover 90% of Australia, this combined with free Voda to Voda calls and a perceived generous plan, persuaded us to try again.
Absolute disaster, coverage outside main populated areas is almost non existent, when re entering the coverage areas voicemail messages may come the following day, never when they should. Same problem when turning the phone back on after flights, this is very poor in a business arrangement, with important info not being received when it should be.
My daughter sent me an MMS on Xmas day I received it today 28th at 2.30pm
To top it all we were locked into the contract before we got the new phones and my wife & I receive very limited coverage in the Galston area where we live, sometimes no coverage for hours on end. We decided 6 months into the contract we couldn't take the loss of contact anymore and purchased 2 pre pay phones from Telstra. These work everywhere We can't wait til March when we will be rid of Vodafone forever.

I CANT FKN CALL MY GIRLFRIEND ANYMORE IT KEEPS ON DISCONNECTING FFS AND I JUST SIGNED A CONTRACT THE OTHER DAY FUCK THIS BULLSHIT

It was the same crap everyone else on here is seeing, with my 2 phones, 1 a 24/7 company phone = Vodafail , today the 28th of December, waiting on hold for the 3rd time in Redcliffe, QLD i have no coverage on either of my vodafone mobile phones, i can't even find the net work, before the dodgey call centre cut out and i am on hold again the kind operator said they can investigate this and it may take up to 5 days, once again 24/7 company phone??? hello??? Vodafail, I jumped on board the class action, only because being in business i know can't supply the service for the client, don't stuff them around, cut them loose.

Waited 40 mins to get through to them on general tech support (coverage). Massive fail. In Melbourne CBD and cant make calls out, no signal bars - was fine up until then. Not a handset issue as other Voda users around have the same thing all of a sudden too. WTF??

sms delays for a day, no more games.

I received a bill on 11 Nov,2010,which states that I should pay $90.64 for the wireless internet from 10-Nov to 09 Dec. I paid that bill. Because Vodafone is terrible in its service, I decided to cancelled it on 9 Dec,2010. A few days later, another bill arrived and charge me again. I went to its service station but nobody could explain to me why I have to pay again.The latest bill will be due soon! Shall I pay or not pay?

I am on the phone to them as i type... for the 7th time this week...
They have reset my network 4 times both manualy and from there end...
I am so sick of being placed on hold and having to ask twice what the operator said cause i can not understand them...
I have asked them to record everyone of my recent calls to them as i am joining the class action against them, i have also asked what steps i need to take to get these recordings..... I WANT TO BE COMPENSATED FOR ALL 4 OF MY SERVICES THAT HAVE BEEN A FAIL FOR 4 WEEKS.

If I could get out of my contract today I would never deal with vodafone ever ever again. I stupidly talked my husband and my mother into get into a two year contract with vodafone it has been the worst decision that I have ever made

Poor service when I get service, calls dropping out or don't go through, slow data when it wants to work, have been with voda for many years and the last couple of months have been hell and when I call vodafone about the issues I'm having I always get someone who does not speak English and has no idea.

A nonexistent company. Non-exitent coverage, non-existent service, non existent call centre, nonexistent repair - and they still want to be paid. Our phone has'nt worked for more than six months. Not a non-existing contract though - funny that.

Having been with vodafone for 11 months the last three complaining just about daily at lack of reception for my own business.Lost call lost income still pauing the lot every month for nothing being fixed.Finally was told on the 11Th Dec that i would be out of my contract and they would send a bag to sent phone back, Phoned on the 13 th was advised bag is sent, phoned on Thurs 17Dec to ask where it was and can I change carriers ,Bag is sent change carriers,changed carriers recieved bag that was sent on 23rd Dec sent on 17 Dec slow boat from INDIA!!!!! and now recieved a bill foir in excess of $1000.00for cancelling contract for a phone that in itself nothing was wrong with but no service to make it work,Loswt $1000' in almost three months ,unreliable ,uncaring TELCO ever

I get 1 bar or no bars on my htc desire HD.when my uncle on telstra gets 4 bars.WTF!!!?!?!. Lucky I'm only on the 12 month contract.il be going to telstra unless they pull their finger out.

Vodafone is the wrost!! i can never get service and on the few occasions that i do the calls drop out. I hardly get my messages to go through and when there sent to me i get them hours later. in an emergency with my baby daughter i cant even call for help or 000. Vodafone is SHIT

NO SERVICE, I RECIEVE MESSAGES AND MISSED CALLS DAYS LATER, YET IM BEING OVER CHARGED ON MY BILL AND I CAN NEVER USE MY PHONE, YET NO ONE FROM VODAFONE WANT TO KNOW ABOUT IT, I REGRET SIGNING WITH THEM EVERYDAY

Called and told that I have had no reception they said well thats to bad we can cancel your sim for you but not your contract

I was on vodafone for my business mobile plan and the drop outs and lack of coverage were getting to an unacceptable level. It was effectng my business so much I left and went to Telstra (Vodafone make telstra look like wizards whiis is saying something), but Vodafone inssited I pay 1000 in contract payout. I did this just to get on with my life but now want my 1000 back - whay should I pay them to break a contract if I am leaving due to lack in service. I am going to start to chase these bastards.